Manager Customer
Resume:
Rose M. Fox
Morristown, TN *7813
*********@*****.***
Highly motivated management and training professional committed to quality, accountability, continuous improvement. A conscientious, results-oriented, dedicated problem-solver, who encourages team efforts, develops strong working relationships and is comfortable with computers. I have a strong background in office administration, data entry, quality assurance, production, and certified in many food industry certifications. I have worked in the poultry industry for 17 years. I have worked as Office Manager including Production Coordination, Purchasing, Safety, and I have worked as a Deboning Superintendent for 8 years. I also worked at Southeastern for a short period of time to consult and write programs to meet regulatory guidelines on NOIE written by USDA on FSA findings. I am currently SQF Practitioner for Custom Foods.
Custom Foods of America September 2013 – Present
SQF Practitioner
Responsible for maintaining, reviewing, and implementation of HACCP, GMP’s, SSOP’s, and all Pre Requisite programs.
Implementation of the GFSI (SQF) audits and training of all departments to meet requirements
Assist in meeting all USDA, HAACP, and customer guidelines
Assisted company in meeting the requirements of SQF, Customer audits ensuring regulatory requirements, customer needs and specifications are met. Conduct monthly SQF Continuous Improvement meetings
Conduct Hazard Analysis & HACCP Plan Reassessment
Verify and validate all Pre requisite programs
Conduct Mock Recall
Perform 3rd Party Audits and reduced findings by 90 %.
Assist in Customer visits and evaluations
Training QA on corrective action procedures investigations, root cause and preventative actions listed in the HACCP Plan and SSOP’s.
Closely work with all departments: USDA, Production, Safety, Sanitation, and Maintenance
Southeastern Beef Facility April 2013 – January 2014
HACCP Coordinator
Responsible for maintaining, reviewing, and implementation of HACCP, GMP’s, SSOP’s, and all Pre Requisite programs for Slaughter & Fabrication Operations.
Acted as Q.A. Manager for Slaughter & Fabrication Facilities for 9 months.
Experienced in Lab Testing/Procedures. (Residues, Ecoli)
Assist in meeting all USDA, HAACP, and customer guidelines
Conduct Hazard Analysis & HACCP Plan Reassessment
Conduct Mock Recall
Perform 3rd Party Audits and always score in the excellent category
Assist in Customer visits and evaluations
Training QA on corrective action procedures listed in the HACCP Plan and SSOP’s
Assisted company in meeting the requirements of Silliker, Customer audits ensuring regulatory requirements, customer needs and specifications are met.
Closely work with all departments: USDA and USDA meetings weekly, Production, Safety, Sanitation, and Maintenance
Koch Foods, Morristown, TN- Slaughter & Debone July 1996 – April 2013
HACCP Coordinator
Responsible for maintaining, reviewing, and implementation of HACCP, GMP’s, SSOP’s, and all Pre Requisite programs for Slaughter & Deboning Operations.
Acted as Q.A. Manager for Slaughter & Debone Facilities for 8 months.
Experienced in Lab Testing/Procedures.
Assist in meeting all USDA, HAACP, and customer guidelines
Conduct weekly USDA meetings
Conduct Hazard Analysis & HACCP Plan Reassessment
Conduct Mock Recall
Perform 3rd Party Audits and always score in the excellent category
Assist in Customer visits and evaluations
Training QA on corrective action procedures listed in the HACCP Plan.
Conducted BRC, Customer audits ensuring regulatory requirements, customer needs and specifications are met.
Closely work with all departments: USDA, Production, Safety, Sanitation, and Maintenance
Shift Superintendent June00- July 08
Manage all daily operations on 1st shift such as twelve cone lines, four model 714 DSI cut up machines, Mari nation, 12 Marel and Baader high speed sizers, Shipping & Receiving with a staffing of approximately 300 employees and 5 Supervisors.
Have filled in as the Acting Plant Manager position multiple times
Maintained Number 1 supplier for Chic Fil A in 1996 and 1997
Manage cost and efficiency in order to meet or exceed budget.
Meet all USDA, HAACP, and customer guidelines
Conducted audits ensuring customer needs and specifications are met.
Fill customer orders to meet requirements of size, shape, weight, ingredients, and amounts.
Ensured associates followed USDA & OSHA guidelines
Closely work with all departments: HAACP, Safety, Quality Assurance, Sanitation, and Maintenance
Supervisor Debone Dec 98- June 00
Supervise and coordinate placement of 125 to 150 employees on the Debone lines
Assist in training of new employees to ensure a safe working environment
Responsible for daily yields and efficiencies for the department
Maintained a 2% increase in breast yield and decreased our internal bone complaints
Trained team members on yield versus yield value
Office Manager July 96-Dec 98
Assisted in all daily secretarial duties and set up transportation of product
Worked with sales and production on daily production coordinating
Completed all department weekly payroll for any inconsistency
Order all plant supplies, labels, and packaging
Maintained daily files of production reports
Ensured associates followed USDA & OSHA guidelines
Completed all shipping and receiving paperwork daily to move product.
EDUCATION AND AWARDS
Graduated Walters State Community College, Cum Laude, with an Associate of Applied Science Degree Majoring in Office Administration.
Graduated Morristown-Hamblen High School West
Completed Hazard Analysis and Critical Control Points (HAACP) accredited course training with Chilton Consulting Group July 2005
Completed Introduction to Development of HACCP Plans and HACCP System June 08 with Koch Foods & The International HACCP Alliance
Completed Advanced Haccp/ Self Auditing for Poultry and Meat Plants – HACCP Consulting group LLC
Completed BRC Global Standard for Food Safety training program Issue 6
Completed SQF Implementing SQF Systems February 2014 with NSF
Member of Business Professionals of America, named on the Academic Dean’s List fall semester 1995 and Spring 1996
SKILLS
Bi Lingual – Proficient in communicating Spanish
Proficient in Office Administration and data entry
Posses strong Management Skills
Knowledgeable in the Poultry/ Beef / Custom recipe industry such as Government Requirements for HACCP and Food Safety Inspection
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