Customer Service Project Manager

RACHEL PRICE

*** ******** ***** ********, ** ****6 acqws3@r.postjobfree.com 404-***-****

OBJECTIVE

To obtain an entry-level position with a growing company, that offers opportunities for growth and advancement.

EDUCATION

KENNESAW STATE UNIVERSITY

Bachelor of Business Administration Graduation Date May 2011

Major in Marketing Kennesaw, Ga.

ACTIVITIES

Phi Kappa Phi Spring 2010

Pi Sigma Epsilon Spring 2011

PROFESSIONAL EXPERIENCE

SALES ASSOCIATE June 2004-January 2007

SERIOUS TENNIS Marietta, GA

Largest tennis merchandiser in the Southeastern United States with six locations in the Metro Atlanta area.

Provide world class customer service to professional instructors and general clients of the tennis industry.

Handle more than $2,000 in daily sales. Balanced register and prepared daily sales summary and deposits.

Create promotional flyers and in store pricing documents for customer convenience.

PROJECT SUPERVISOR August 2011-February 2012

JACKSON ASSOCIATES Sandy Springs, GA

Data collection agency which recruits for focus groups and interviews with three locations nationwide.

Supervise the call center representatives

Collect data and create profiles for project manager and clients

Insure proper quotas are met

Handle escalated calls from respondents

OFFICE ADMINISTRATOR January 2014 – March 2014

CLASSIC IMPRESSIONS Marietta, GA

Promotional products company which specializes in personalized promotional items for business and personal use.

Organization of overall office

Filing

Answering phones and receiving messages

Data Input

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