Bessira O. Brooks
Plainsboro, New Jersey 08536
Email Address: acqws1@r.postjobfree.com
Profile
Experience as a Quality Assurance Software Testing Analyst who has created, executed and maintained Web-based Test Plans and Cases, utilizing Client-based user documents
for interpretation of new functionality or system changes in the Medical, Insurance,
Financial, Telecommunications and Pharmaceutical Industries for major companies.
Skills Summary
SOFTWARE: Windows 8, Windows 7, Windows XP
DATABASES: Oracle Database, Microsoft SQL
TOOLS: Rational Clear Quest Defect Tracking Tool, Rational Clear Case Application
Professional Experience
ALMAC – Souderton, Pennsylvania 2002-2015
SOFTWARE TESTING ANALYST
- Developed Test Plans and execute Test Cases for clinical trials using the IVR
(Interactive Voice Response) and IXRS (Interactive Web response) Systems
conforming to GCP (Good Clinical Practices), GMP (Good Manufacturing
Practices), SOPs (Standard Operating Procedures), 21 CFR Part 11 and FDA
guidelines.
- Document errors using the Rational Clear Quest Tracking Tool.
- Create and execute Test Cases for client reports to be accessed via the Web.
- Create and execute Test Cases for the transfer of data that is collected during the
clinical trials and transfer that data back to the client via various transfer mediums.
CAP GEMINI ERNST & YOUNG – Clark, New Jersey -2001
QUALITY ASSURANCE TESTING ANALYST
- SPECIAL ASSIGNMENT: Convergys – Jacksonville, FL. – Telecommunication
Company
. Provided Technical and Business Support and Training for a WEB-based Local
Service Ordering Request Application in a Windows NT environment from
6/13/2001 to 6/29/2001.
- SPECIAL ASSIGNMENT: Intelsat – Washington, D. C. – Satellite Communication
Company
. Created, executed unit and system from functional and technical design
specifications using a WEB-based Portal Commercial Billing Application for
Intelsat’s Internal and External Customers in a Windows 2000 environment from
11/13/2000 to 2/2/2001.
. Errors found were documented using Rational Clear Quest Defect Tracking
Application.
BESSIRA O. BROOKS Page 2
Assumed a leadership role in taking ownership of one product for its creation
and execution of test cases and specifically designed and created test cases for
others to execute.
. Created, executed and maintained software test cases from the Ordering/Billing
Forum (OBF) Industry Standards using PC-based, UNIX-based and WEB-based
Access Service Request applications
. Performed regression and system testing according to the industry’ requirements.
. Revised user documentation with new functionality and procedures for system
changes and proof-read document for accuracy.
Education
Morgan University – Baltimore, Maryland
B. A. in Fine Arts
Professional Development
Certificate in Zenger-Miller Management for Frontline Leadership
Rational Clear Quest Defect Tracking Tool
Rational Clear Case Application