Human Resources Training Administrator
Resume:
Renee Kostich
Cell: 905-***-****
Email: ************@*****.***
PROFILE
An organized, detail-oriented and passionate Human Resource Professional who shows an enthusiastic attitude towards new opportunities and challenges. Key strengths include providing strong interpersonal and communication skills, results driven, and a talent for training and customer service.
* First Aid Trained
* JHSC Committee Certification – Level 1 and 2
* Hands on knowledge of Human Rights Code and Labour Relations, Employment Standards Act and Canadian Employment Legislation
* Ability to effectively work and communicate with diverse population in all levels of personnel
* Strong ability to multi-task in any environment
* Strong decision making, judgment and problem solving skills
* Work well in a team environment or individually
* Professional and strongly believe in confidentiality
* Creative thinking and passionate with strong accountability, and flexibility/adaptability
* Computer Skills: Microsoft Word, Excel, Power Point and related applications, EzLabour/ADP and HRIS systems
PROFESSIONAL ACCOMPLISHMENTS
Cabela’s - Human Resources Training Administrator 2014-2015
Barrie, Ontario
Developed and implemented 10 day Orientation New Hire Package Canada wide
Developed and implemented Communication and Product Knowledge Binders for 15 departments to ensure store consistency
Responsible for training of all new hires and ongoing training for existing employees. Actively searched, created and implemented effective methods to educate and enhance performance
Developed, Trained and Ensured Health and Safety Committee requirements, Legislations and Procedures followed Ontario Laws
Communicated suggested revisions of Health and Safety Plans with Corporate
Hands on knowledge of OH&S Act
Joint Health and Safety Committee Advisor and Certificate Member
Responsible for monthly H&S Inspections, MOL compliance and corporate aduits
Facilitated WHIMIS and Health & Safety Training for all employees
First Aid and CPR Trained
Developed successful strategies to encourage employees to become H&S trained
Educated employees on Health and Wellness Programs
Ensured completion of Policy and Procedure Training
Responsible for Grand SLAM Customer Service Training
Developed and built relationships with vendors to ensure product knowledge training
Scheduled and coordinated all product knowledge training sessions for 240 employees
Coordinated Cabela’s University (New Hire, LMS Level 1,2 and 3)
Observed employee performance and spot coaching
Renee Kostich
Page 2 of 3
62 Moorcrest Dr
Aurora, ON L4G 3R4
Cell: 905-***-****
Email: ************@*****.***
Recognized and rewarded employees
Implemented new training programs from Corporate using classroom sessions, conference calls, as well as hands on training which includes system and leadership training
Conducted basic needs assessment for employee training and maintained ongoing skills development
Trained Managers/staff from other store locations on training needs. Supported coordination and administration of new store opening Management and employee training. Participated in new store hire training
Reported training status on a weekly, monthly and annual basis to Corporate Training, HR and Store Manager
Communicated training needs to store management to ensure understanding of training requirements. Monitored results and shared feedback
Evaluated training programs and their implantation. Looked for opportunities to continuously improve programs and procedures. Communicated findings with Corporate and other Training Administrators to promote consistency throughout Canadian stores
Forzani Group Limited – Full Time to Management 2012-2014
Newmarket, Ontario
Responsible for HR inquiries/entitlements (Labour Relations Board, WSIB, Benefits)
Worked with Management and individually on employee retention, team building strategies
Forecasted retention for future needs of the business with accountability for monthly department sales and budgets
Performance Management skill building, coaching, training, implementation and evaluating progress
Merchandising apparel
Retained employee and customer satisfaction
Responsible for all training of new hires including department specific and store knowledge
Accountable for employee development and career planning
Boathouse – Assistant Store Manager 2011-2012
Newmarket, Ontario
Documented, calculated, finalized weekly and bi-weekly payroll, payroll increases, status changes
Monitored vacation entitlements
Responsible, accountable and monitored weekly schedules and timecards
Conducted orientation and all training of new hires
Forecasted employee needs, co-organizer of employee retention strategies
Responsible for interviewing, reference checks and offer letters
Monitored development of new hires
Resolved all customer and employee issues or complaints
Store Health and Safety Representative
Trained, monitored and motivated staff on sales and development
Monitored and Maintained employee attendance – coached and disciplined where needed
Renee Kostich
Page 3 of 3
62 Moorcrest Dr
Aurora, ON L4G 3R4
Cell: 905-***-****
Email: ************@*****.***
Ensured Marketing and Merchandising standards were at par with Head Office requirements
Country Style - Corporate Store Manager 2011
Aurora, Ontario (Contract) – Letter of Ref.
Successfully re-established fire safety, food handling, building codes, customer service
Responsible for development and implementation of HR handbook
Responsible for Training Packages
Facilitated WHMIS and Health & Safety Training for all employees
Responsible for WSIB claims and H&S legislations
Accountable for stores sales, scheduling and forecasting budgets
Researched and developed proposal on employee compensation plans
Completion of all new hire Policies and Procedures, responsible for current and new hire personal and confidential information (HRIS systems)
Hudson Bay Co. – Full Time to HR Assistant 2007-2010
Newmarket, Ontario
Managed four departments, responsible for scheduling, employee retention, sales forecasts
Responsible for screening 500 applicants and selection of 150 new hires
Responsible for interviews, reference checks and offer letters
Conducted new hire orientation, policy and procedures and all employee training programs
Assisted with payroll and benefits packages, including vacation entitlements, sick leave, WSIB claims
Created job descriptions including duties and responsibilities
Monitored employee development and growth
Developed successful strategies to encourage employees to become H&S trained
Educated and guided employees on Health and Wellness programs and offerings
Investigated any employee concerns or harassment complaints/issues
Community Volunteer Accomplishment
Educational Speaker on Job Search - York Region High Schools 2013-2014
Volunteer and participant of York Region Fire and Police Fundraisers 2001-present
Education
Human Resource Management Certificate 2009-2012
Seneca College – CHRP in progress
Advertising Diploma 2000-2003
Georgian College
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