Customer Service Manager

SUMMARY ** years of customer service experience, i enjoy customer interaction, 25 years

of management training and supervising employees, I am a self starter. I work good under pressure and look forward to new challenges. I want a career that will utilize my management and customer service skills.

WORK HISTORY Amtrak

Sleeping Car Attendant

January 2012 - March 2015 Los Angeles CA

Oversee operation of Private Sleeping Car greet customers and assist them with their baggage, ensure a clean and comfortable environment, adhere to FDA regulations and safety standards. Offer and comply with room service. Amtrak

Dinning Car Stewart

January 1999 - January 2012 Los Angeles CA

Oversee entire food service operations for 4 to 6 days on-board Amtrak, order and maintain inventory using a spreadsheet, supervise and manage employee, problem solve issues when necessary, interact with management on a regular basis, adhere to FDA regulations and safety standards, manage money. Geoffrey's Inner Circle

Bartender/Night Manager

September 1997 - December 1999 OaKland CA

Greet and interact with customers, mix cocktails, train and supervise employees, order bar supplies, maintain inventory, create and host special events, heavy volume of cash transactions and balance drawer.

5th Amendment Jazz Club

Bartender/Night Manager

June 1987 - August 1997 OaKland CA

Manage and supervise entire night operation of the business; which include, train and supervise band members and employees, order bar supplies and liquor, mix cocktails, greet customers offer good customer service, handle heavy volume of cash, make bank deposits,

Department of the Army

Secretary

Linda Currin

94590 • ********@*****.***

https://www.jobcase.com/p/linda.currin1

March 1983 - June 1987 Presidio of San Francisco CA Clerical support for logistics, type classified correspondence, maintain filling system, answer telephones, take messages, make travel arrangements for my supervisor, manage time sheets for my department.

EDUCATION Fashion Institute of Design & Merchandising- San Francisco

Associates, Fashion merchandising/management

September 1981 - June 1983 San Francisco CA

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