Customer Service Delivery Driver

Henry Schondorf

*****.*********@*****.*** **** E. Virgil Dr. Gilbert, 85298 702-***-****

Education

University of Phoenix

October 2003-2008 Bachelors of Science: Business Management and Marketing

Awarded National Dean’s List Academic Achievement Award Experience

Lowes Home Improvement

Delivery Driver- October 2014 – Present

Deliver and Install appliances.

Provide Customer Service.

Pull and verify appliances and accessories.

Comcar Industries- CT Transport

Regional/ Dedicated Flatbed Driver- February 2014 – July 2014

Secured load and unload building materials for Lowes, Home Depot, and various sheetrock companies.

Detected and eliminated or minimized safety hazards.

Secured cargo for transport, using ropes, tarps, and chains.

Maintained accurate trip records and logs; obtained signatures for delivered goods.

Inventory and inspected goods to be moved to determined quantities and conditions.

Work long hours and collect delivery instructions from appropriate sources.

Operated cab computer and exchanged necessary information with supervisors and other drivers.

Drove a truck with capacity greater than 3 tons with a tractor-trailer combination.

Performed pre-trip and post-trip inspections; including basic vehicle maintenance tasks. Southwest Airlines

Ramp Agent- March 2007 – September 2013

Worked at rapid pace to meet tight deadlines.

Load and unload cargo and luggage; verified and recorded cargo received.

Multi-tasked on numerous projects simultaneously, while taking directions from several managers.

Communicated effectively with managers, the general public, and team members.

Properly adhere to company and agency regulations.

Position required a high degree of accuracy, multi-tasking, and coordinating. Henry Schondorf

FedEx

Handler/ Supervisor/Hazardous Material Agent/ Equipment Operator – July 1995 – December 2006

Evaluated operational records and made scheduling adjustment to maximize efficiency.

Monitored and reduced man hours on a daily and weekly basis to maximize productivity.

Supervised a staff of 30 to maintain warehouse and storage practices along with housekeeping.

Packed, transported, and removed containers along with re-packaged damaged shipments.

Operated powered lift trucks, floor sweepers, pallet jacks, and forklifts safely.

Worked in a structured environment to minimize safety risks.

Followed safety procedures and regulations; including wear special protective gear. Skills

Organized, focused, and able to manage multiple projects.

Works effectively independently and as a part of a new team and/or established team.

Self-motivated and willing to learn new processes and applications.

Able to manage time wisely and accomplish the job efficiently and accurately.

Excellent verbal and written communication skills, as well as strong customer service skills in working with the general public.

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