Chemical Engineering Sales
Resume:
TRACY LYNN VESSELS
San Antonio, TX 78240
***********@*****.***
CAREER PROFILE
Eager and motivated entry-level professional and recent B.S. graduate in the field of Chemical Engineering. Demonstrated ability to work effectively in both individual and team-based settings. Adept at excelling in time-sensitive environments that demand strict adherence to deadlines and strong attention to detail. Seeking an entry-level Chemical Engineering position with a dynamic company that fosters professional development and growth.
AREAS OF STRENGTH & EXPERTISE
Research & Development
Time Management
Organizational Capabilities
Goal Setting & Achievement
Training & Instruction
Staff Supervision
Stakeholder Relationships
Process Implementation
Meeting Administration
Strategic Planning
Analytical Thinking
Client Service & Satisfaction
Sales & Marketing Acumen
Fundraising & Budgeting
Project Management
Writing Skills
MS Office Suite
ASPEN Engineering
Cap Cost Software
MathCAD
C++ Programming
EDUCATION & EXTRACURRICULAR ACTIVITIES
Bachelor of Science, Chemical Engineering, Texas A&M University-Kingsville (2014)
Associate of Science, General Engineering, Palo Alto College (2006)
Associate of Arts, Liberal Arts, Northwest Vista College (2006)
Member/Past President, Zeta Chi Phi, Northwest Vista College
Former Member, Society of Future Engineers, Palo Alto College
Member, Phi Theta Kappa National Honor Society, Northwest Vista College
COMPLETED COURSEWORK
Conservation Principles Chem. Engineering Thermodynamics I & II Biochemical Engineering
Chem. Process Design I, II & III Process Dynamics & Control Fluid Transport Heat Transfer
Process Simulation Unit Operations Lab I & II Mass Transfer Phenomena Kinetics and Reactor Design
WORK EXPERIENCE
International House of Pancakes (IHOP) 2010 to 2014
Head Server
Placed food orders for customers and ensured they had everything they needed in order to enjoy their meals. Upsold options to customers to help them select dining options that best suited their desires and needs. Also catered to customers who were placing takeout food orders and helped servers on an as-needed basis.
Key Accomplishments:
Ensured that all servers were doing the jobs in an efficient manner that was in line with company protocol
Addressed all customer complaints promptly and efficiently
Verified that staff had all necessary materials for each shift and informed manager of deficits as needed
WORK EXPERIENCE CONTINUED
Office Depot 2007 to 2009
Cashier & Copy Specialist
Helped customers with purchases and printing needs; included provision of information to customers who sought to learn more about a product or service. Recommended design options for business cards and other advertising materials. Marketed protection plans for high-priced items; explained plan terms of service and the benefits of purchase. Replied to customer calls; directed calls to correct departments. Printed communication documents between management and staff. Filed customer correspondence and Copy Center paperwork. Organized Center’s supplies and orders chronologically and in order of importance.
Texas A&M University 2006 to 2007
Tutor
Provided mathematics instruction to students on an individual basis. Conducted workshops for students in conjunction with Student Support Services to help them learn more about study skills and successful learning techniques. Aided students with adjusting to college life in general and made referrals to other offices for assistance as needed.
Key Accomplishments:
Supervised the Student Support Services Tutoring Computer Lab.
Completed data entry duties for Student Support Services in order to track how the students were spending their time in the lab
Northwest Vista College 2003 to 2006
Student Specialist I-Communications Specialist 2004 to 2006
Helped students find answers to questions regarding the accuplacer, CLEP, ESOL and proctored tests. Advised students, parents, and prospective students on testing choices and class selections. Ensured the timely and accurate completion of all filing, faxing, copying, and mailing tasks. Successfully conducted facility inventory to ensure that items were stocked and any unavailable items were promptly ordered.
Desk Clerk/Volunteer 2003 to 2004
Aided in supervising children from ages five to ten. Answered incoming phone calls; replied to student questions/inquiries. Checked students’ school ID cards to verify identity. Cleaned desk lights as needed.
First Investors 2002 to 2003
Financial Consultant
Successfully sold First Investor security and insurance services. Worked with clients individually to gather and analyze personal information; made suggestions for services that would be most suitable for clients to purchase based on their needs and circumstances. Replied to all phone calls within an appropriate timeframe.
Red McCombs Ford/Ingram Park Mazda/Legend Mazda 2001
Sales Consultant
Facilitated the sale of both new and used vehicles. Communicated effectively with prospective customers; recommended suitable vehicles for purchase based on customer needs and feedback. Replied to sales calls and liaised effectively between customers and the Service Department. Completed training and research pertaining to new vehicle information.
Quizno’s Subs 2000 to 2001
Shift Leader
Worked diligently to supervise five to eight employees. Partook in standard operations including cleaning, food preparation, food orders, cashiering and making bank deposits.
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