Medical Office

Donna Harper, CMA

904-***-****

********@*******.***

EDUCATION Fortis College, Medical Assisting Diploma Program GPA: 3.81

Significant Coursework: Anatomy & Physiology/Medical Terminology – Cells, Tissue and Skeletal System, Muscular, Circulatory and Lymphatic System, Nervous and Urinary System, Digestive, Integumentary and Respiratory System, Reproductive and Endocrine System; Administrative Medical Office Procedures; Clinical Procedures; Health Insurance; Clinical Applications; Medical Office Applications; Practical Skills; Medical Billing; Laboratory Procedures; Medical Law and Ethics/Human Relations; EKG/CPR/Medical Office Emergencies; 180 Hrs Externship

EXTERNSHIP

EXPERIENCE

Completed: June 2014 with Heekin Orthopedics

Skills Utilized: Patient reception/communication; Medical terminology; Vitals/chief complaint; Medical record documentation; Exam room set-up; Infection control; Basic tray setup; Bandaging; Patient education; Prescription reading; Basic computer/Medical software; Appointments; Medical correspondence; Medical Records; HIPAA regulations, Insurance Billing, Preparing patient encounter forms; Referral coordination procedures; Telephone triage and messages; Patient check-out; Insurance claim form completion; Use of CPT-4/ICD-9-CM coding

WORK

EXPERIENCE

All Medical Personnel/MCCI Medical Group, Middleburg, Florida February 2015 to May 2015

Answer phones; route calls; check in and checkout pts.; schedule, and confirm appts.; verified insurance; scan medical records and add to pts chart in EMR. Anastatia Medical Group, St. Augustine, Florida

July 2014 to October 2014

Perform front and back office duties; collect vitals and room pts.; set up and assist in vein/podiatry procedures; perform surgical asepsis; Medical Weight Management Clinic, Fernandina Beach, Florida June 2014 to August 2014

Weigh patients; Administer injections to patients; Maintain supply stock; Patient reception/communication; Exam room set-up; Basic tray setup; Patient education Lowe’s Home Improvement, CSA, Middleburg, Fl,

Feb. 2013 to August 2014

Greet customers and assist in what each customer wants or needs; maintain records related to sales, inventory, and insure products stay in stock and available to customers at all times; Pull internet orders for customers in a timely manner

Hampton County School District One, Substitute Teacher, Varnville, SC, Sept. 2007 to May 2010

Taught basic skills; monitor students; distribute tests and homework to students; followed teacher’s lessons plan for each class; time managed each class activity; Beaufort Jasper Hampton Comprehensive Health, Inc., Receptionist Medical Records and AR Clerk, Hampton, SC,

Sept.2001 to Aug. 2007

Greeting patients and visitors; Performed all front office and clerical duties; including: invoicing, answering telephones, and routing calls; scheduling and confirming patient appointments; verified insurance eligibility and copayments of individual patients.

Resume:

2

SKILLS /

CERTIFICATIONS

Certifications: CPR, HIPAA, OSHA, Certified Medical Assistant Typing: 35 wpm; 10 key by touch

Computer Applications: Medical Manager; Medisoft; Word; Excel; and Office

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