Devin Carre

Objective To ensure great technical support and growth for the future

Education 2003 – 2008 York College of Pennsylvania York, PA Bachelor of Computer Science

Work experience

July 2014 – December 2014 CGS

Security Administration Nashville, TN

Control IBM Mainframe Medicare access

Adjust functionality within IBM access to different providers, menu options, plans, etc.

Answer emails, password resets, security and relation questions August 2013 – June 2014 Next Health Plan

Operations Manager Assistant Nashville, TN

Manage weekly meeting lists for phone and email communication Ad posting and recruitement tracking

Lead generation management

March 2012 – February 2013 USCutter

IT Support Specialist Tier II Seattle, WA

Hardware/Software phone support

Customer account management

Inter-department liaison and communications expert January 2011 – January 2012

Independent Contractor Greater Philadelphia Area, PA Personal relations for televised events

Grounds keeping, maintenance

Hardware/Software computer troubleshooting

March 2010 – January 2011 Comcast

CAE Technical Support York, PA

Answering phones and troubleshooting internet/cable issues Inter-department projects and communications liason Problem solving, customer support, one on one training October 2009 – February 2010 Priority Post

Systems Support Emigsville, PA

Database table mapping and support

ASP.NET programming, worked with Infragistics on release/update issues Tier 1 support – pc/printer hardware and software troubleshooting July 2008 – September 2009 Livewire

Software Developer York,PA

HTML, Javascript, ASP, .Net

Integrating, Testing, Installing Kiosk Applications Database Backup, New Systems Implementation

March 2006 – July 2008 Harley Davidson Motor Company GIS Intern York, PA

1172 Horshoe Pike

Downingtown, PA 19335

Phone 808-***-****

E-mail: acqwag@r.postjobfree.com

Help Desk Responsibilities (Answering Phones, E-mail, Purchasing Requests) 2nd Level Computer Maintenance

Software Troubleshooting – Microsoft Applications

Hardware Troubleshooting – Printers/Copier/Fax, PC Hardware, Assembly