Office Manager
Resume:
René L. Seaberry
Brooklyn, NY 11230
E-mail: ************@***.***
Wilson Sonsini Goodrich & Rosati 03/2015 – 07/2015
Receptionist (Temporary)
Answer, screen, and appropriately route calls from multi line switchboard
Courteously greet and announce guests providing hospitality and access to amenities
Manage scheduling of multiple conference rooms (7) providing catering for daily meetings
Coordinate Office Services Staff concerning conference room preparation, daily maintenance and hospitality services
Arrange car services and transportation for executive officers and clients
Arrange catering and appropriate meal services for client meetings, marketing events, and office parties
Prepare and maintain security logs for cancelling, re-issuing and distributing building access cards with corporate headquarter
Coordinate with Security Administration Center to provide consistent integrated guest & client safety services
Manage community calendars regularly updating pertinent information
Coordinate IT, A/V and facilities maintenance with IS Technical Support and Office Services personnel
Order kitchen supplies for office maintained records for receipt, distribution, documentation and orderly restocking of products
Administer Aware Manager communications for cleaning services, maintenance, repairs, electricity, security, storage, freight, messenger, food deliveries and other building related services
Prepare Seamless web catering invoice statements for Accounts Payable
Innovative Service Technology Management Services, Inc. (IST Management)
Site Manager @ Patton Boggs 11/2013 to 12/2014
Prioritized conference center, mailroom and copy services and deployed staff as required to fulfill deadlines
Coordinated facilities needs acting as liaison between building management, cleaning services (Alliance Building Services), maintenance contractors (Shred-X), repair vendors, ventilation, heating/air conditioning technicians, electricians, plumbers (DEEM), security (Kastle Systems), off site storage (Iron Mountain), Office equipment (Canon, Pitney Bowes, Canteen, GBC), and other related services
Employed time management skills and delivered timely services and quality performance
Ensured all work standards were met on a consistent basis by IST employees & Contractors
Managed budget control by maintaining optimal efficiency to eliminate waste
Accurately prepared and distributed monthly management reports in a timely and consistent manner
Ensured maximization of Office Services department productivity through implementation of standard operating procedures
Managed, motivated, trained and coached Office Services employees and temporary help
Supported a work environment that promoted high employee motivation and customer satisfaction
Maintained effective written and oral communications with clients and employees to provide prompt responses to inquiries and successful resolutions
Ensured the proper and safe use of all mailroom and copy center equipment by employees and clients
Co-ordinated schedules, appointments and bookings for Office Manager
Initiated and managed vendor relationships to acquire goods and services from: reproduction services providers, couriers, caterers, transportation providers, kitchen suppliers and other related services
Maintained security logs of services provided on the office premises
Maintained office and kitchen supply inventory
Patton Boggs LLP-NY, NY
Executive Receptionist (outsourced to IST 11/2013) 5/2011 to 11/2013
Answered, screened, and appropriately routed calls from multi line switchboard
Courteously greeted and announced guests providing hospitality and access to amenities
Managed scheduling of multiple conference rooms (8)
Managed and supervised Office Services Staff concerning conference room preparation, daily maintenance and hospitality services
Arranged car services and transportation for executive staff and clients
Prepared and maintained security logs for deliveries
Coordinated with Security Administration Center to provide consistent integrated guest & client safety services
Responsible for the daily security operations for regional offices (NY/NJ) and Subtenant office (Zuckerman Spaeder) cancelling, re-issuing and distributing building access cards
Managed community calendars regularly updating pertinent information
Executed plans and preparations for meetings, conferences, seminars and special events
Provided hospitality and catering for daily meetings
Coordinated IT, A/V and facilities maintenance with Regional IT Administrator and Office Services personnel
Provided back up A/V, teleconference, video conference set up and conference room set up/ break down
Prepared invoice statements for Accounts Payable
Organized in house and corporate messenger services coordination
Prepared daily outgoing overnight mail shipments (Fed Ex/UPS)
Ordered office/kitchen supplies for regional offices (NY/NJ), managed receipt, distribution, documentation and orderly restocking of products
EPIQ Systems – NY, NY 12/2008 to 7/2010
Executive Receptionist
Answered, screened, and appropriately routed calls from multi line switchboard
Screened exclusive telephone lines for the President’s Office
Screened exclusive telephone lines for two additional EPIQ corporate divisions Financial Balloting Group (FBG) & Poorman Douglas (PD)
Responded to creditor requests and inquiries, processed appropriate correspondence via fax, and email
Arranged car services for executive staff and consultants
Scheduled and managed daily/weekly/monthly conference call meetings using Meeting Professional Express (MPX) teleconference management system
Managed administration of client Toll Free telephone numbers for the establishment of various project hot lines
Coordinated with Security Administration Center to provide consistent integrated guest & client safety services
Organized and managed messenger services and in house hand delivery coordination
Provided back up conference room (2) preparation, daily maintenance and hospitality services
Provided back up management of public calendars, and conference room scheduling
Managed Short Path administration for cleaning services, maintenance, repairs, electricity, security, storage, freight, messenger, food deliveries and other related services
Processed return courier mail for final sorting cataloging and storage by Data Entry Department
Maintained daily mail processing spreadsheet for Accounting Department
Coordinated interoffice distribution of faxes, hand deliveries, and filed claims
Performed various administrative tasks for all staff members as needed
Boies Schiller & Flexner, LLP – NY, NY 12/2004 to 12/2008
Executive Receptionist
Answered, screened, and appropriately routed calls from multi line switchboard
Provided back up telephone assistance to department personnel as needed
Courteously greet and announce guests providing hospitality and access to amenities
Managed scheduling of multiple conference rooms (12)
Managed and supervised Office Services Staff concerning conference room preparation, daily maintenance and hospitality services
Arranged car services and transportation for executive staff and clients
Prepared and maintain security logs for deliveries
Coordinated with Security Administration Center to provide consistent integrated guest & client safety services
Managed community calendars regularly updating pertinent information
Organized and implemented weekly and monthly firm social events
Arranged catering, and beverage services for daily meetings
Produced weekly Partner/Associate formal luncheons and monthly firm wide events
Prepared catering invoice statements for Accounts Payable
Organized and managed messenger services and in house hand delivery coordination
Education
Pace University New York City Campus - Cultural Anthropology
Skills
MS Office, NetDocs, Meeting Professional Express (MPX) Teleconference Management system, Work Share, Short Path, Passage Point, WorkSpeed integrated building management communicator, Ecco 3.0, GroupWise 5.5, Meeting Room Manager, multi-line switchboards: Cisco IP Phone 7916, Siemens Optipoint, AT&T Centrex, Merlin, Avaya,Cisco IP, Definity Systems, Northwestern Nortel, Room Tracker Legal, Rendezvous hospitality management TIMSS 2.5, Certified by KEYE/AMA
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