Customer Service Manager
Resume:
Tykema Redmond
Arlington, TX 76018
*************@*****.***
Objective: To obtain a secure position in the Customer Service field that allows utilization of all skills acquired and permits growth Education: High School Diploma 06/2005
Work Experience
September 2011- Present: RaceTrac
Oversee store operations as swing shift manager
Responsible for four employees on shift ensuring duties are being done and completed in a timely fashion
Responsible for ensuring the store stays clean and sanitary
Responsible for ensuring the store products stay properly stocked
Responsible for ensuring great customer service relations with all customers and vendors
Responsible for ensuring the dropping of money is done on time and that no one is short at the end of shift
Responsible for communicating with vendors during the dropping off of products to ensure the proper stocking of store
June 2009-April 2011: Little Caesar’s Pizza
Responsible for maintaining customer satisfaction by taking orders and getting them in to cooks in a timely manor
Responsible for keeping work area clean and sanitary at all times
Responsible for opening and preparing the store for daily business
Responsible for ensuring money gets counted and dropped on time April 2008-May 2009: Suites at Waterfront Plaza Duluth, MN
Proficiently organized and cleaned rooms in accordance to OSHA
Focused on top quality customer satisfaction at all times
Experienced in all aspects of housekeeping and thorough cleaning March 2007-April-2008: Minneapolis Urban League Minneapolis, MN
Worked with a diverse group of staff performing tasks as designated
Maintained and updated records using a spreadsheet
Performed daily data entry with speed and accuracy
Filed, faxed and copied confidential documents
Verified and organized confidential client files Additional Skills:
Experienced with working with several Microsoft operating systems such as windows 7, Vista, and XP
Proficient with Microsoft Word, Excel, and PowerPoint
Ability to type 50 words per minute
Ability to work with others as well as alone
Ability to adjust to any environment
Proven to be trust worthy, reliable and responsible
Very self motivated
References Available upon Request
Contact this candidate