Clinical EMR Analyst/Coordinator

Toya Dorsey

**** **** ****** *******, ** ***** Phone: 443-***-**** ****.*.******@*****.***

Key Skills

MS Office 2013

Basic HTML

Excellent interpersonal and customer service skills

Positive Attitude and Great work ethic

Strong Organizational Skills

Training/Support

Excellent written and verbal communication skills

Detail Oriented

Completed Athena Learning Modules

Education

UMUC

B.S., Information Systems Management, 2017, Currently Attending

CCBC Essex

A.A. Degree Arts/Human Studies, 2014

CCBC Essex

HITECH Workforce Development

CHTS course completion, 2012

CCBC Essex

CCMA, 2006

EMR Project Coordinator

I am a self-starter with the ability to take on new challenges and a desire to define and implement solutions and with the leadership capability to build solid internal working relationships through influence and collaboration.

Health IT/EHR Experience

FHCB EMR Specialist/Project Coordinator 2013-Present

Implementation/Training: Manage EHR implementation projects of varying scope. Develop and design learning tools, process workflows. Coordinate/Facilitate classroom training sessions. Completed Implementation of Athena Health in Jan’ 2014

System Build: Template Management, Form Building (HTML), Favorites/Quickpicks, Order Sets/Encounter Plans, Clinical Content, System Preferences and User Permissions. Manage open cases with CSC, Communicate with vendors to ensure timely completion/resolution of open tickets, manage HL7 lab interface relationships and occasionally reviewing code to identify/resolve issues.

Provider Relations: Work with Providers to customize AthenaClinicals and tailor workflows to each provider’s needs.

Development: Design/Implement Encounter Layouts to ensure efficiency during chart documentation. Custom templates utilized by clinical staff for standardized questionnaires, meaningful use criteria, in office procedure checklist.

Documentation Improvement: Perform regular audits, reporting to providers’ the different ways to improve documentation practices based on PCMH and Meaningful Use reporting.

Meaningful Use/PCMH/UDS: Participated in MU submission, UDS and PCMH Reporting. Primary role is to identify key fields essential for reporting data and train staff and providers to utilize the appropriate fields during documentation.

Clinical Experience

FHCB Clinical Office Coordinator/Senior CMA 2007-2013

EMR Helpdesk/Document Management

Supported EMR (Sage Intergy) Implementation 2008

Staff Training Clinical and EMR

Staff Supervision/Office Management

Critical Problem Solving

Care Coordination/Referrals/Prior Authorizations

Materials/Resource Management

Patient Care/Triage/Procedure Assistance

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