Customer Service Administrative Assistant
Resume:
Keocatonya Barrance
Dallas, TX 75216
******************@*****.***
Objective
A position as a Medical Administrative Assistant extern where I can utilize my skills and gain experience in my new career
Skills
oCustomer Service Skills
oBasic Dental Front Office Procedures
oComputer Issues over the phone
oMedical Records Management
oPatient Reception Techniques
oHealth Insurance Claims Processing
oMedical Terminology
oGeneral Office Management
oVital Signs and CPR
oHIPAA and OSHA Regulations
Education
Medical Administrative Assistant
Everest College – Dallas
Expected Graduation - June 2015
Medical Assistant Certificate
Sanford-Brown Institute
Externship – Urban Clinic
Employment History
Customer Service Representative
PFS Web
October 2014 – March 2015
oProvided excellent customer service
oTook makeup orders
Project Manager
Platinum Intelligent Data Solutions
March 2011 – February 2014
oCreated load files for multiple types of litigation software
oCreated databases containing specified metadata and/or images and endorsement of images
oTrained clients and created training manuals for clients using various litigations support platforms, including technical support
Assistant Manager
Domino’s Pizza
May 2008 – March 2011 and September 2014 – October 2014
oProvided outstanding customer service
oTrained new staff members
oCreated weekly work schedules
oManaged inventory control
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