Customer Service Sales
Resume:
Tristina Baldeo
***-** ***** ***, ***** Ozone Park N.Y. 11420
********.******@*****.***
Objective: As a bright ambitious person, I enjoy working in a fast pace, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand while promoting organizational growth. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. Profile More than 5 years’ successful experience in customer service and support with recognized strengths in, problem-solving and trouble- shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
Possess solid computer skills.
Excellent working knowledge using Windows, Microsoft Excel, Microsoft Word, and Microsoft Power Point.
A team player, acknowledged as “Total Quality Customer Service Professional.”
Synopsis of Achievements Received recognition award for going above and beyond in assisting customers and giving additional time and effort for making them feel comfortable while shopping.
Employment Duane Reade Manhattan, N.Y. 2014
Cashier
Responsible for administrative and customer service duties.
Assist customers with needed help.
Answer customer inquiries on phone and in person.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Medicare Pharmacy Georgetown Guyana 2009-2014
Customer Service/Cashier
Obtains or receives merchandise, totals bill, accepts payment, and makes change for customers in retail store.
Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
Obtains merchandise requested by customer or receives merchandise selected by customer.
Answers customer’s questions concerning location, price, and use of merchandise.
Totals price and tax on merchandise purchased by customer, using paper and pencil, cash register, or calculator to determine bill.
Accept payment and makes change.
Wraps or bags merchandise for customers.
Cleans shelves, counters, or tables.
Removes and records amount of cash in register at end of shift.
May calculate sales discount to determine price.
May keep record of sales, prepare inventory of stock, or order merchandise.
• Support a busy retail customer service desk.
Responsible for customer order fulfillment.
Knowledge of mailroom procedures
Great filing and organizational skills
Experience in handling confidential paperwork.
Ability to take accurate phone messages and deliver messages promptly.
Provide telephone and face-to-face customer service. Education Graduated Zeeburg Secondary School, Guyana S.A. 9 CXC/GCE Subjects – passed
GED Graduate Globe Evaluation, Manhattan, N.Y.
2009
2014
References Furnished Upon Request
Contact this candidate