Customer Service Administrative Assistant
Resume:
ANDREA M. GUERRA
Houston, TX 77075
*************@***.***
EDUCATION
The College of Health Care Professions Medical Assistant Program
April 2013
Trained in: Phlebotomy, Venipuncture, and Injections
SKILLED IN USING THE LISTED OFFICE EQUIPMENT
Personal Computer Cash Register
Typewriter Fax Machine
Copy Machine Scanner
Multi-Line Phone System Postage Machine
EMPLOYMENT HISTORY
Express Scripts Tempe, AZ
November 2014 – June 2015 Pharmacy Production Clerk
Responsible for the accurate and timely execution of all assigned tasks in accordance with standard operating procedures, work instructions and supervisor direction. Tasks may include but are not limited to:
-Packing orders timely and accurately
-Shipping Orders
-Ensure each package receives the correct paperwork, envelopes, medications, packing and or shipping labels before sealing and sending packages to patients.
-Ensure that the address prints correctly on each package and that all bags are correctly sealed.
-Accurately package prescriptions requiring special handling according to specific process and policy requirements.
-Work collaboratively with all coworkers to ensure that best-practices are shared while maintaining productivity and quality standards.
-Keep work station clean at all times.
Blue Beacon Truck Wash Eloy, AZ
January 2014 – June 2014 Cashier
Skilled in providing quick customer service.
Good knowledge of maintaining cash register and other cash related procedures.
Experienced in monetary transactions such as giving out and receiving change.
Sound understanding of travelers checks, gift certificates, SNAP program, refunds and processing coupons.
Adept at balancing transactions through checks, currency, credit cards and register receipts.
Very dedicated and meticulous about work and maintain a high level of accuracy in all transactions.
Northstar Title Pearland, TX
October 2013 – December 2013 Administrative Assistant/Receptionist
Answered Multi-Line Telephones Greeted Clients
Faxed Created Orders
Filed Accounts Payable
Correspondence
Icing Boutique Friendswood, TX
February 2013 – December 2013 3rd Key
Cashiered/Reconciled Cash Register Plan-a-Gram
Provided Customer Service Kept Store Clean and Organized
Completed Daily Tasks for Opening and Closing Store Organized and Arranged Displays
Roman Law Firm/Stewart Title Pearland, TX
May 2006-February 2012 Receptionist
Answered Multiple Phone Lines Greeted Clients
Accounts Payable Various Correspondence
Filed Title Orders
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