Customer Service Manager

Tabbitha Beard

**** ******** ****** *** ***, North Olmsted, 44070

Contact No : 440-***-****

Email : **********@*****.***

Objective To use my management skills and knowledge to my fullest extent and be profitable

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Summary

My current position that I have now is that I am a manager, I am responsible for delivering the best customer service and employee moral, I am responsible for all of the hiring, training and coaching of staff and mentoring them in to being leaders, I have been working as a manager for 9 yrs and I have great communication, organization skills.

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Education

regular courses (1994 - 1997)

South High School

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Experience

Circle K (August, 2004 - current)

started off as a part time job with in 30 days of being hired I was a assistant manager and 4 months into the employment I was offered a floating management position still a store opening became available. I am responsible for delivering the best customer service and support to my staff, I am responsible for checking in deliveries, the training of new employees and equipment, coaching and mentoring the staff into becoming leaders, data entry, inventory control, daily banking

.investigation of loss of company revenue and products. Communicate with vendors and wholesalers so that we have the right place of products to sell and keep in stock.

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Discount Drug Mart (October 2001 - November 2004)

Cashiers, ordering, video rental, pharmacy tech, book keeping, check cashing, collecting of money for utility bills from customers,

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Tom's Automotive and Towing (November 1999 - November 2004) cashiering, writing repair orders for customers vehicles, book keeping, commodity counts, stocking shelving and coolers, daily banking and recording of deposits and credit card transactions that were made to the company or for parts that were needed, picking up customers vehicles and dropping them off to their respective homes or jobs.

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References

Brandy Thomas, other manager, circle k

she worked under me til she was promoted to store manager

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Tiffany bertok, management, Circle k

she was promoted to store manager because of my training and expectations of her as a cashier

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