Customer Service Office

Golshanak (Shoni) Mehrazar

Cell 602-***-****

*635

Scottsdale, AZ, 85254

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With over 15 years of experience in office administration and customer relation, I seek a position that both cultivates and show cases my skills in client relations and administrative responsibilities :

Over 14 years experience in Office Management of Maxillofacial Surgery office in charge of virtually every aspect of running the business. Current and all prior employees always provided exceptional feedback on performance.

Education:

Los Angeles College of Chiropractics, Los Angeles, California (1992-4)

Bachelor of Science (1991) with Major in Biology and Minor in Math. Graduated with Honors with GPA: 3.5 - Fordham University, Bronx, New York,

Computer Skills: MS Excel, Word, and Office.

Experience:

1998 - Present : Office Manager - Kalamchi Oral and Maxillofacial Surgery, Scottsdale, AZ

Handle all aspects of running Maxillofacial Surgery Office flawlessly. Responsibilities include:

Process Insurance Claims with 90+ average collection

Conduct extensive patient interaction

File Certified Liens and provide court documents for small as well as large claims

Perform credentialing and Coding

Conduct pre-Ops charting, sterilization procedures and documentation

Handle Personal Injury and Compensation Claims and documentation

1997 - 1998: Lead Teacher – La Petite Academy, Scottsdale, AZ

Responsibilities included overseeing classroom operations, development of Lesson Plans, and conducting Parent-Teacher Conferences

Golshanak (Shoni) Mehrazar

Cell 602-***-****

5635

Scottsdale, AZ, 85254

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1991 – 1993: Research Associate – Synaptic Pharmaceuticals, Paramus, New Jersey

Handled all aspects of laboratory procedures including

Harvesting, handling, maintaining live cell cultures

Performing DNA extractions, tranfections, histological tissue sampling, receiving, freezing, and retracting specimens

Worked with various standard laboratory equipment and microscopes including hoods, incubators, shakers and scales,

Knowledgeable in sterilization procedures and quality control

Performed all related research reporting including writing laboratory protocols, data entry, order and inventorying lab supplies

Formally acknowledged for assistance in publishing a paper on neurotransmitters

1989 – 1990 – Office Assistant – Fordham University Bursar’s Office

Handled clerical duties of the Bursar’s Office including computer data entry, student file maintenance, and all financial transactions

1987 – 1989 – Night Shift Manager – Tabard Pharmacy, Congers, New York

Performed Customer Service, orders, and was in charge of several employees

Volunteer Affiliations

Supervised Children’s Workshop at various Conferences. Workshop consisted of up to hundreds of Children

Tutored Biology and Laboratory Sciences to entering Freshmen. Help plan and set up lab experiments

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