Customer Service Medical

Gina K. Jones

CONTACT INFORMATION

Cell Phone: 865-***-****

E-mail: *********@*****.***

PROFESSIONAL EXPERIENCE

Snelling Professional Services Knoxville, TN Employed from: 07/2014-present

Radiologic Technologist

Perform all x-rays for Tennessee Orthopedic Clinic Facilities

Float between facilities as needed

Perform MA duties

Remove staples and stitches

Perform Casting

Experience scanning and sorting with the NexGen EMR system

Experience with DR and CR imaging

Assist physicians with viewing images performed at other covenant facilities in addition to images performed internally.

Escort patients into exam rooms and get their history

PACs experience

Medical Coding Experience

Tech Care X-Ray Knoxville, TN Employed from: 10/2013-06/2014

Radiologic Technologist

•Guarantee excellent customer service to the clients and inmates.

•Perform panoramic images for the Dentists in facility

•Follow all policies and procedures concerning inmate care.

•Perform quality radiographic exams in an efficient manner in extremely high stress situations.

•Place orders for exams.

•Work with CR and DR equipment.

•PACs experience

Summit Medical Group. Knoxville, TN Employed from: 10/2003-10/2012

Radiologic Technologist

•Perform a variety of x-rays of the body including core, extremities, chest, and skull.

•Experience with CR imaging equipment

•PACs experience

•Perform EKGs for the previous 9 years on patients receiving physicals and anyone coming in with a problem that could be correlated with the heart.

•Perform spirometrys on patients with breathing problems or a history of smoking.

•Attach holter monitor devices to patients with suspected heart problems which may or may not appear on an EKG. It records for 24 hours then the patient returns to have the device removed. I then run a report which prints out all the data collected from the device’s memory card.

•Work closely with patients from young to elderly. I give them instructions on positioning, explanations on procedures, and assistance if needed with standing and and transitioning to and from wheel chair.

•Order supplies for the department as needed

•Order gowns for entire office

•Experience with processing film

•Responsible for efficient care of patients such as performing procedures in a timely manner and assisting patient to and from waiting areas if needed.

•Daily maintenance on equipment as well as scheduling periodic maintenance from an outside company.

•Experience with digital equipment

•Medical coding and billing experience

•Experience with Allscripts 14 electronic medical records system

•Assisted with the conversion to electronic medical records

•Assisted with the conversion from film to CR radiography

LICENSURE

ARRT License #371811 expiration date: April 30, 2016

State License #MDX0000004650 expiration date: April 30,2016

CPR and AED certified expiration date: October 2015

EDUCATION

Roane State Community College Oak Ridge, TN

Associate of Science degree Radiologic Technology

7/2003

C-Arm experience

Bone Density training

Midwestern State University Wichita Falls, TX

3 credit hours from obtaining Bachelor’s Degree

In Radiologic Technology

SKILLS

Internet Explorer, Microsoft Office: Word, Excel, Power Point. Excellent customer support and communication skills. Years of experience with multi-line phone systems and the ability to multi-task and effectively handle high stress situations.

Contact this candidate