Sales Manager
Resume:
Jesse McKean
Burnsville, NC 28714
**********@*****.***
OBJECTIVE
Seeking the opportunity to utilize and further develop my human resource and management skills. SUMMARY
More than 20 years of hiring, coaching and team development success. PROFESSIONAL EXPERIENCE
Staples, Statesville, NC
Operations Manager, April 2004 - April 2013
Accountable for total store operations at a location that produced over 5M in annual sales Human Resources
Proactively recruited, reviewed applications, interviewed, and hired associates to meet business needs Conducted new hire orientation and ensured that all new hire paperwork was completed properly Administered ongoing training programs for all team members Completed schedules for management and non-management team members Developed practices to ensure proper legal compliance and record retention controls Administered benefit programs, explaining choices and enrollment deadlines to team members Completed annual reviews, and constructively reviewed disciplinary concerns with associates as needed Inventory Control
Coached team members to address and resolve merchandise out of stocks quickly Developed processes to simplify receiving, stocking, and overstock organization, improving efficiency while utilizing less payroll
Merchandising
Ensured that company programs, promotional displays, and plan-o-grams were implemented quickly & correctly Coached team members to merchandise proper adjacencies near feature displays to produce additional sales Set high standards for store appearance, leading by example during the daily recovery process Profit & Loss
Reviewed monthly P&L statements, to address short falls and focus on growth Utilized various reports daily, coaching team members on misses & motivating by celebrating wins Reviewed weekly shrink tracking reports with team members to address areas of concern Reviewed register totals daily and quickly coached team members when shortages were noted Increased associate awareness through conducting loss prevention audits, along with weekly safety scans Staples, Boone, NC
Sales Manager, February 2003 - April 2004
Coached & trained sales team associates, producing over 6M in annual sales Achieved consistent double digit comp sales increases Ranked in top 5% of the company for attachment sales Kmart / Super Kmart
Management, May 1990 - February 2003
Relocated to fulfill management roles at 10 different locations Assisted with the set up & opening of two new stores Coached & trained teams ranging from 60 to 500 employees Consistently achieved profit goals at locations producing up to 50M in annual sales EDUCATION
B.S., Management Science
Lock Haven University, Lock Haven, PA
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