Experienced Billing and Administrative Professional

Elizabeth T. Oliver

Experienced Billing and Administrative Professional

PERSONAL PROFILE:

Core competencies in QuickBooks, NetSuite, FileMaker and MS Office

Well-versed in managing all billing issues and ensuring timely completion of bills

Experienced in working with international partners and customers

Natural leader in a team setting

Keen eye for detail and accuracy

PROFESSIONAL EXPERIENCE:

BILLING MANAGER 2012- Present

SITECORE USA, INC.

oSupervise License, Maintenance & Training billing team & processes for web content management Software Company, team of 4-5 members, traveled to Denmark to train global team at corporate office, promoted from Billing Associate to Supervisor in 1.5 years

oReviewing software license contracts and agreements, sending back to Sales Department for changes if needed & reviewing finally with internal Legal department obtaining signature from North American President

oCreating invoices for payment in both QuickBooks & NetSuite, final reviewer for all billing team invoices, researching disputed invoices, Issuing billing adjustments

oParticipated in ERP Implementation in 2013 as the company outgrew QuickBooks & moved to NetSuite, helped review data accuracy of all accounts including vital billing notes, tax exempt status & attaching pertinent electronic files

oPerforming monthly reconciliations, closed all month-end & quarter-end license orders by 12midnight cut off, managed quarter close for North America at $27M which set a record as having balanced at 98% ($125M total global sales 2015)

oAccounting projects as needed including collections for outstanding invoices, running reports for payables for outstanding partner commissions, assisting with internal audit preparation annually

OFFICE MANAGER & PROJECT COORDINATOR 2010 - 2011

BERKELEY OFFICE INTERIORS

oCreate purchase orders for office furniture inventory ready to be sold, invoices to customers using QuickBooks Online

oBuyer and maintenance of all inventory working directly with the company Owner

oCoordination of installations of sold furniture working on projects up to 20 staff members, include on-site walk through at end of install to ensure customer satisfaction

OFFICE MANAGER & EXECUTIVE ASSISTANT 2009 - 2010

RISING SUN PHYSICAL THERAPY

oSet up & maintenance of all patient charts and records; tracking prescriptions, scheduling of all appointments including personal calendar for the Owner

oPayroll & financial data entry for insurance billings and statistics measuring success of patients using therapy garments

oOrdering supplies and maintaining office presentation standards

ACCOUNT MANAGER AND & OFFICE COORDINATOR 2006 - 2008

SERVICE WEST, INC.

oManaging dealer team interfaces, subcontractors and manufacturers of commercial furniture, working collaboratively with client & third party firms to pull permits and gain access in order to complete installations

oProviding project estimates & competitive bids by reviewing commercial interior design company floor plans

oReviewing and processing 15-20+ Purchase Orders daily; tracking product, confirming receipt & providing updated inventory counts, documenting freight damage

oProviding frequent follow-up with customers and general customer service

FRONT DESK SALES ASSOCIATE 2004 – 2006

WATERWORKS

oCreating invoices for orders using MS Word, ordering & providing specs & costs

oWorked closely with design firms assisting with upcoming projects

oSales, visual merchandising and general clerical duties

EDUCATION

SAN FRANCISCO STATE UNIVERSITY

B.A. – Consumer and Family Studies

Concentration: Interior Design and Housing

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