Manager High School

Madilyn C. Ecaranum

#*** ******** ***. ********** **. Boni Avenue Mandalulong City 1554

Mobile Number: (091*-*******

Email Address: ****************@*****.***/ *********@*****.*** SUMMARY OF QUALIFICATIONS:

Fluent in English and Filipino (verbal and written)

Advanced Knowledge and Proficiency in Microsoft and Excel, Word, Powerpoint and Visio

Knowledge on Sage Easy Pay Enterprise (EPE) Singapore

Background on Singapore and Philippines Payroll

EMPLOYMENT HISTORY:

May 2014 – Present Payroll Associate – Singapore and Philippine Payroll

(1 year and 1 month) Prople BPO Inc.

Work as the first point of contact in the delivery centres for Client HR Representative in Managed Services delivery model:

Handles and tracks incoming calls, e-mails

Categorizes and prioritizes queries, request and issues

Responds to information or query requiring a significant level of expertise

Analyses and solves client questions, problem and/or request efficiently and affectivity

Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services (SoS)

Payroll Processing and Controls

On-Cycle Payroll Processing

Post-Payroll Processes

Payroll Activities out of Payroll Process

End year Activities

EDUCATIONAL HISTORY

School Year Graduated

Elemenray: Jampason Elementary School 2003

Secondary: Bobontugan National High School 2007

Tertiary: Mindanao State University at Naawan 2013 Bachelor of Science in Environmental Science

AWARDS AND RECOGNITIONS

MSU@N Scholar since 1st year to college to 4th year college (209-2013)

Supreme Student Government Senator (3rd year)

CHARATER REFERENCES:

Cherry Fajardo

Payroll Manager

Prople BPO Inc.

Contact no. 091********

Lannifel Aguilan

Team Lead

Prople BPO Inc.

Contact no. 091********

PERSONAL DATA:

Birthday: January 25, 1991

Birthplace: Manalo Fortich, Bukidnon

Age: 24

Status: Single

Height: 5’3

Weight: 51 kls

Religion: Roman Catholic

Nationality: Filipino

Skills: Communication skills, computer literate,

Interest: Dancing, reading, singing, writing

Language: Filipino, English

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

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