Customer Service Assistant

Ana Milena Ochoa

ANA MILENA OCHOA CRUZ

**** ***** **, ******, ** 77379

Tel: 832-***-**** • e-mail: **********@*****.*** OBJECTIVE

Seeking an internship position or an entry level in the field of Political Science, Legal Studies or Paralegal.

EDUCATION

Prairie View A&M University • Prairie View, TX.

Bachelor in Political Science. Minor in Legal Studies. Expected Graduation date: May 2016

GPA: 3.6

Lone Star Montgomery College • Montgomery, TX.

Associate in Arts. 2011-2013

Rice University • Houston, TX.

English as a Second Language. 2010-2011

University of Sao Paulo • Sao Paulo, Brazil.

Student Abroad for Degree in Political Science. 2009 Pontificia Universidad Javeriana • Bogota, Colombia. Studies undertaken toward a degree in Political Science and International Relationships. Not completed. 2007-2009 SKILLS

Spanish, Native Language.

English, Advance.

Portuguese, Advance.

Excellent clerical skills and proficient with Microsoft Office (word, excel

& power point).

Proficient with QuickBooks.

Leadership Abilities.

Excellent Time Management and Multitasking skills.

Strong Verbal Communication and Critical Thinker.

Excellent writing skills.

Experience with customer service and multiline phones. Ana Milena Ochoa

EXPERIENCE

True Friends • Minneapolis, MN. 2008

Camp Counselor

Assist with direct care for children with mental and physical disabilities.

Support participants with social activities to ensure their safety and happiness during the camp season.

Responsible of the appropriate interaction between counselors and participants.

La Torreta Lake Resort Spa • Montgomery, TX. 2009

Room Service Server

Server Food.

Direct Assistance to guests.

Operate keyboard for room services orders.

Assistance in English and Spanish.

All American Stone and Turf • Magnolia, TX.

Bookkeeper 2015

Account Payable and Receivable Assistance.

Tax and Accounting Services.

Payroll Assistance.

QuickBooks Setup, Organization and Classification. ACTIVITIES &

AWARDS

Member of The National Political Science Honor Society. 2015 Pi Sigma Alpha.

Undergraduate Research Symposium Participant. 10 th Annual Research Symposium.

Prairie View A&M University. 2015

Group Member. Model United Nations.

Prairie View A&M University. 2014

University Honors Roll. Spring 2014 Honor Roll.

Prairie View A&M University. 2014

Ana Milena Ochoa

Symposium in “Urban Anthropology”. Religiao e Politica. Universidade de Sao Paulo. 2009

Model PUJ. Segundo Modelo de Asamblea Javeriana Territorial. Pontificia Universidad Javeriana. 2008

Undergraduate Research Symposium. IX Congreso de Investigacion de la Pontificia Universidad Javeriana.

Pontificia Universidad Javeriana. 2007

REFERENCES

Dr. Nathan Mitchel

PhD in Political Science.

Assistance Professor of Political Science Department. Prairie View A&M University.

Prairie View, Texas 77446.

Email: *********@*****.***

Dr. Michael Nojeim

Division of Social Work, Behavior and Political Sciences. Prairie View A&M University.

P.O Box 519;MS 2203

Prairie View, Texas 77446.

Email: ********@*****.***

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