Manager Operations

CHRISTOPHER BALDELLI

***-** ******* ****** ***** PARK, N.Y. 11417 347-***-****

*************@*****.***

DYNAMIC, SOPHISTICATED OPERATIONS MANAGER WITH PROVEN SUCCESS

EFFECTIVELY MANAGING A WIDE VARIETY OF SECURITY, FACILITIES AND LOCKSMITH RESPONSIBILITIES

PROFESSIONAL EXPERIENCE

RESORTS WORLD CASINO JAMAICA N.Y.

Laborer /Painter/ Locksmith [2011 – Present]

Promoted to locksmith in June 2012.

Achieved a NYS locksmith license on July 23, 2013.

Worked with security and surveillance departments on sensitive restricted areas.

Responsible for the safety and security of the casino employees and customers.

Responsible for the day to day locksmith duties (making and inventory keys, securing master and specialized keys, etc.).

Handled all door repairs and new install requests (electric strikes, panic bars, etc.)

Handled all casino drop team cart locks for slot machines and internal money devices.

Assisted external vendor with elevator and escalator maintenance and repairs.

Painted corridors

Plastered, sanded, painted casino floors

Ordered proper stock for paint supply

Matched paint to proper color when needed

Hired as General Laborer

NEW YORK RACING ASSOCIATION ELMONT N.Y.

Peace Officer / Sergeant [2010 – 2011]

Responsible for the safety and security of the racetrack’s restricted areas.

Inspect all incoming and outgoing packages, vehicles and personnel.

Keep detailed records of all occurrences, deliveries and employee ID numbers.

Protect the integrity of NYS Racing and Wagering Board by ensuring no foul play or harm to horses.

Issue tickets and / or summonses for violations, traffic infractions and general misconduct of employees

UNITED PARCEL SERVICE MASPETH N.Y.

Operations Manager [2005 – 2010]

Responsible for managing a team of 27 employees.

Upkeep of daily employee records / payroll.

Management of internal reports.

Worked directly with customers to ensure customer satisfaction.

Quality assurance of incoming and outgoing international shipments.

Worked with U.S. custom officials to comply with shipping regulations of international cargo.

Prioritize daily operation of the warehouse to ensure deadlines are met.

Maintain a safe and orderly working environment.

EDUCATION

Queensborough Community College [2008 – 2010]

Taking courses in Business Administration and Applied Sciences to achieve a degree

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