KRIS KANCLER
La Grange, Il *****
C: 312-***-****
E-mail: ********@*******.***
Holding a multi-generation MCSE and offering 15 years of extensive experience in the field. Well versed in Implementing, Managing and Maintaining a Microsoft Windows Server 2000+ Network Infrastructure including Active Directory, Group Policy, VPN, DFS, WINS, DNS, DHCP, IIS, IP-Addressing, RAS, Logon Scripts and File and Print Servers. Despite my experience in server-side technologies my first love in IT is Desktop Support.
PROFESSIONAL EXPERIENCE
Lead Systems Engineer
CPOD – Burr Ridge, IL Present – Part Time
Hired, managed, and organized support specialist team
Planned and managed various projects, including software design
Designed and managed Active Directory and Exchange services for various clients
Built and maintained client networks
Maintained software specific to each client
Supported various platforms of Windows 2000, XP, Vista, and Windows 7, Server 2000-2008
Designed and maintained client networks
Setup and maintained SQL Server database systems
Developed and gave presentations to organizations on the topic of maximizing Information Technology within the small business office
Managed remote client support via terminal services and VPN
Setup of VPN, TCP/IP, RIS, DHCP, NAT, and wireless networks
Security maintenance including, but not limited to, multiple-platform firewalls, intrusion detection, anti-virus setup, and spyware removal
Setup and maintained data backup for various clients
SYSTEMS ENGINEER
Cook County Treasurer’s Office – Chicago, IL 2006-08
Maintain Cook County Treasurer’s Office Active Directory
Migrated office-wide intranet and web applications from IIS 5.0 to a clustered IIS 6.0 environment using NLB and Microsoft Clustered Services
Configured DFS to replicate data between production web servers as well as developed a script to replicate any changed metadata between the master server and other servers.
Developed Information Technology change management processes following the ITIL and MOF framework
Developed the Security Manager role by defining security strategies, frameworks and architectures. Duties include the design and delivery of Identity & Access Management solutions, review of security management and operations, as well as overseeing the development of other security-related work
In charge of office-wide Anti-Spam/Anti-Virus solutions
Knowledge of perimeter security technologies including firewalls and intrusion detection systems
Familiar with tools such as packet sniffers and port analyzers to monitor traffic on the LAN
Maintain existing Exchange architecture, storage management, disaster recovery procedures, and developed relevant documentation
Maintained clustered servers and services
Developed test lab and implementation strategy for Windows patch management
Developed SLA agreements to ensure maximum up-time on high availability servers
Developed a project plan for the migration from Exchange 2000 to Exchange 2003
NETWORK ADMINISTRATOR
Townsend Agency – Rosemont, IL 2001 2004
Managed network Administration for 50+ clients
KRIS KANCLER
PROFESSIONAL EXPERIENCE CONTINUED
NETWORK ADMINISTRATOR - Townsend Agency, continued
Upgraded network from NT 4.0 to Windows 2000 Active Directory network
Maintained SQL database
Upgraded 50+ users from Windows 98 to Windows XP Pro
Set up and maintained data backup for various clients
NETWORK ADMINISTRATOR
NGS Consulting Firm– Schaumburg, IL 1999- 2001
Co-Managed network maintenance projects
Performed general network and desktop troubleshooting
EDUCATION
MCSE Certification for Windows 2000 and 2003 –Knowledge Alliance, Oak Brook, IL, 2002 (One of first 10,000 certifications in the United States)
MCSE Certification for Windows NT 4.0 – Knowledge Alliance, Oak Brook, IL 1999
TECHNICAL SUMMARY
Extensive experience with multiple Windows platforms such as 2000, 2003 2003, R2, 2008 R2, 2012, XP Home, XP Pro, Win 7, 8, 8.1 and Win 10. Experience in the design and maintaining of Active Directory, and Exchange Server in clustered or non-clustered environments. Highly skilled at implementing and maintaining network services such as VPN, TCP/IP, RIS, DHCP, NAT, MOM, SMS, Sharepoint, DPM, FRS and all VOIP and wireless networks.