Front Desk High School
Resume:
Betzabet Melendez
*********@*****.***
Dear Sir/Madame:
I am hereby applying for a position at your hotel. As a graduate student of Star Career Academy, in Hotel and Restaurant management, I am ready to utilize my experience rendered. The enclosed resume will give you pertinent facts about my area of strengths, education, and past employment.
I would be a perfect asset to your company and a great addition to your staff, because I am energetic, enthusiastic, pay close attention to detail, and have the ability to delegate and be part of a productive team. I am always eager and willing to learn. I believe as an addition to your team we can create and achieve an air of warmth and hospitality together. I like to follow through and get things done!
I would appreciate the opportunity to discuss my credentials with you. I can be reached at the number and/ or email listed above. I look forward to hearing from you in the near future.
Respectfully yours,
Betzabet Melendez
Betzabet Melendez
600 Timpson Place
Bronx, N.Y. 10455
*********@*****.***
Objective: To obtain a position in your company while utilizing my skills in assertiveness and self-motivation. I am punctual and courteous. I am also comfortable in professional settings and am dependable with or without supervision.
Work History:
Marriott at Teaneck January 2014-Present Front Desk Agent/Concierge Glenn Point, N.J.
Resolve customer issues and complaints
Provide all information to patrons
Ascertain guests payment and billing information
Answer front desk telephone
Marriott at Teaneck March 2013-January 2014 Housekeeper Glenn Point, N.J
Clean the guest rooms
Prepared rooms for incoming and stay over guest
Provided all amenities necessary for a comfortable stay
Best Western January 2013 –March 2013 Intern/Front Desk Agent N.Y., N.Y
Greeted guests to Hotel
Checked in/out guests
Tended to all guest needs; including information, and transportation
Elba’s Tax Service May 1995- Present Office Assistant Bronx, N.Y.
Did all filing and data entry
Recorded bills and payments
Scheduled all appointments and/or meetings
Awards and Achievements
Employee of the month award May 2014 Presented by Mr. Keith Shopnick
Spirit to serve award October 2014 Presented by Mr. Bill Marriott
Brilliant Host Award December 2014 Presented by Mr. Keith Shopnick
Education:
Star Career Academy 06/2012-04/2013 New York, N.Y.
Certificate in Hotel and Restaurant Management
Esc. Carlos Escobar Lopez Loiza, Puerto Rico
High School diploma
Skills:
Word, Excel, Power Point, Opera, PMS, Fluent in English and Spanish
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