Quality Assurance CQA, CQPA

Jaclyn Derrico, CQA, CQPA 781-***-****

*******@*****.***

** **** ******, *******, ** 01730

www.linkedin.com/pub/jaclyn-derrico/2b/766/63a

Summary:

Highly motivated and organized professional with initiative, problem-solving skills and leadership qualities.

Objective:

To further my career in the Quality field and contribute to the success and growth of the company. Quality Skills:

Perform and document Root Cause Analysis Review processes and implement improvements Investigate and oversee CAPA activities Generate GMP compliant records Perform internal audits of key quality systems Review documents for compliance and content Assist with extrinsic and 3rd party audits Review records for accuracy and completeness Professional Experience:

Masy BioServices February 2013 - Present Pepperell, MA Calibration, validation and storage service provider to the pharmaceutical and biotechnology industries Quality Specialist I

• Actively participate in Masy’s QMS to maintain GMP compliance, ISO 9001 certification and ISO 17025 accreditation

• Duties include quality assurance and control activities in technical systems, operations and service areas

• Perform and document investigations into deviations, customer complaints, corrective and preventive actions

• Perform internal audits

• Schedule, support, and host client audits. Manage internal CAPA and resolution of client audit findings.

• Identify and effectively communicate important issues or potential problems within the quality system

Quality Assistant

• Administer Document Control, CAPA and Training systems

• Perform quality review of validation reports, calibration certificates and biorepository records for GDP compliance, using ANSI/ASQ Z1.4

• Prepare bi-annual quality metrics

EnterpriseDB Corporation Mar 2011 - Jun 2012 Bedford, MA Software company that provides add-ons and support for PostgreSQL (an open source database) Office Administrator

• International event planning and logistics

• Communicate corporate headquarters and executive management team goals and decisions to international workforce

• Develop and distribute financial reports for executive management team, corporate office and sales team

By Appointment Only Jan 2009 - Mar 2011 Andover, MA Marketing consultant company that schedules appointments to assist other companies with selling their services/products Client Services Administrator/Sales Support

• Facilitated effective communications between clients and customers

• Verified accuracy and accessibility of customer information in support for national sales team

• Trained new hires to their personal job category while keeping them compliant with company policies

Dwyer Associates Feb 2007 - Oct 2008 Southborough, MA Manufacturing representative firm that enabled worldwide manufacturers to get products into a locally based retail chain Sales Administrator

• Collect, document and analyze statistical data to identify product trends and future sales goals

• Redesigned report package to highlight key performance indicators

• Created monthly, weekly and quarterly sales reports for multiple international companies Certifications:

• ASQ - Certified Quality Auditor

• ASQ - Certified Quality Process Analyst

• Massachusetts Notary Public

Computer Skills:

Microsoft Access, Excel, Outlook, PowerPoint

and Word

Generate and update forms in Adobe Acrobat

and LiveCycle

PC and Mac platforms Database management

WebEx SM-Plus

Education:

Middlesex Community College 2013 Bedford/Lowell, MA Associate in Science - Biotechnology

Cumulative GPA: 3.77

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