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Customer Service Sales

Location:
San Francisco, CA
Posted:
July 21, 2015

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Resume:

JONATHAN WERY

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SUMMARY

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1 year as Customer Service Rep

1 year of Management Experience

Working with budgets ranging from $300,000 to $26,000,000 a year

EXPERIENCE

BUSINESS MANAGER BIC CONSUMER PRODUCTS USA

APRIL 2013 – JUNE 2015

Consistently met all annual sales forecast while maintaining company standards regarding BDF budgets. Corporate liaison to one of the largest convenience store wholesalers in the US. Developed strong relationships with both wholesalers and retail customers by developing successful promotional programs.

PROGRAM MANAGER WEST BUSINESS SERVICES

JULY 2012 – APRIL 2013

Led the BIC Program to 110% of sales budget in first quarter as manager resulting in the BIC Program being awarded Team of the Quarter. Coached, developed, and managed a team of four direct reports to ensure quality performance and in-depth product knowledge in an effort to exceed the objectives and goals of BIC Consumer Products USA.

SENIOR ACCOUNT MANAGER WEST BUSINESS SERVICES

DECEMBER 2011 – JULY 2012

Conducted research and complied data to generate reports in an effort to identify and resolve discrepancies with the Wrigley FAM Program. Awarded the STAR Award in January 2012 for developing marketing programs and customer business for two new product launches.

ACCOUNT MANAGER WEST BUSINESS SERVICES

JUNE 2010 – DECEMEBER 2011

Managed and balanced marketing funds for over 200 customers for the BIC Consumer Products USA. Researched and identified market trends within an existing customer base in an effort to generate additional revenue through new points of distribution.

ACCOUNT EXECUTIVE ONE COMMUNICATIONS

NOVEMBER 2008 – JUNE 2009

Prospected and contracted new clientele within a defined territory through a variety of marketing techniques. Walked customers and potential clients through the sales process to determine the best telecommunication solutions to fit their business needs

OUTSIDE SALES REPRESENTATIVE FASTENAL

OCTOBER 2007 – NOVEMBER 2008

Developed and executed sales plans in the local territory to exceed sales goals.

CUSTOMER SERVICE REPRESENTATIVE ALTA RESOURCES

NOVEMBER 2006 TO APRIL 2007

Upsold customers on new products and customer service plans. Helped customers make payments and issue credits.

EDUCATION

UNIVERSITY OF WISCONSIN OSHKOSH, OSHKOSH, WI

Bachelors of Science, History



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