Shawn Densmore

**-** **** **. *******, NY ***** ● 541-***-**** ● acquoe@r.postjobfree.com

Objective

I’m a very dynamic person with a desire to build on a skill set of guest relations and sales. I am looking to obtain a full time position in which I can utilize and further develop my strong communication, organizational and customer service skills. I aim to acquire business and professional expertise that will enable me to work as part of a collaborative team toward the collective goals of the organization in which I work. I take great pride in the presentation and quality of work that I do, as well as ensure an exceptional and unforgettable experience for the customer. I am self-motivated, detail oriented and determined to help make a business the best it can be by consistently meeting and exceeding all goals that are set by both my employer and myself.

Work Experience

Hotel-Americano, New York City, NY Oct. 2013-Present

Customer Service Liaison/Event Coordinator

Organized and prepared detailed event set up for various hotel customer clientele

Successfully lead and carried out elite hotel events both on site and off site

Collaborated with senior leaders to revamp existing prestigious wine list

Updated all front of house materials in Excel and Micros for streamlined distribution to employees

Kandarian Wine Cellars, Eugene, OR/Remote Oct. 2012-Present

Wine Sales Coordinator

Lead initial introduction of product to local market both in restaurants and retail

Worked closely with owner to design promotional and networking events

Maintained and enhanced relationships both internally and externally to promote growth and facilitate sales remotely

Maintained sales and distributing records for Kandarian Wine Cellars

UPS (United Parcel Service) Eugene, OR Oct. 2007-Jun. 2012

Warehouse Facilitator

Organized output for location specific deliveries

Fielded and reported damaged inventory avoiding company wide liabilities and ensuring customer satisfaction

Processed and labeled incoming and outgoing inventory ensuring data integrity and proper time management allocation

Prepared outgoing inventory for efficient and timely deliveries

Skills

Proficient in Microsoft Office Suite including Excel

Mastered Micros or equivalent POS systems

Maximized sales during high volume hours

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