Senior Administrative Assistant

Karmen C. Simmons-McMahon

Wilmer, TX *****

(***) 544- 5969

*************@*****.***

linkedin.com/in/karmensimmons

Professional Summary

Talented individual with a “will-do” attitude. Strong communications background and demonstrated strengths in team building, leadership, and project management. Actively seeking rewarding position in an administrative capacity.

Highlights

Three and a half years of solid administrative experience supporting “importants”.

Strong independent decision making capabilities for business needs.

Impeccable record keeping

Account reconciliation

Education

M. A., Professional Development HR Management, May 2013

Dallas Baptist University, Dallas, TX

B.A., Mass Communications, Minor: Broadcasting, May 2010

Midwestern State University, Wichita Falls, TX

Experience

Office/Account Manager, DanceXpressionsRed Oak, TX (Aug. 2012-Present) Create and maintain 200+ student/parent accounts, record payments and other transactions, build positive rapport with parents and students, respond to parent inquiries in a timely manner.

Established new bookkeeping procedures to ensure accurate records.

Develop, revise, and implement new and established policies.

Created more efficient method of tracking and resolving delinquent accounts.

Resolved tuition accounts by 90% during first month (from $6,000 to $600) and by at least 70-80% thereafter (monthly).

Created (and currently maintain) employee files.

Receive monthly bonus for performance.

HR Assistant 3 – OnBoarding Representative, Chipton-Ross El Segundo, CA (March 2015-Present) Northrop Grumman Corporation (Contract Labor – unknown duration)Manage 130+ candidates throughout various stages of the onboarding process for the Aerospace sector of Northrop Grumman.

Update information in web-based applications.

Adhere to strict Service Level Agreements (SLA’s) and other metrics.

Order drug screens, pre-employment investigations, and DD-214’s when appropriate.

Communicate with Recruiters, Recruiting Assistants, and Candidates about start dates, missing forms, security clearances, and pending contingencies.

Currently using PeopleSoft (CHR/Staging), Taleo, QuestDiagnostics, and ShareCenter.

HR Assistant/Specialist, Dallas Regional Medical CenterMesquite, TX (Jan. 2014-March 2014)

HR Intern, Dallas Regional Medical CenterMesquite, TX (Oct. 2013-Dec. 2013) Provided clerical support for the HR Director and HR Generalist by performing a wide variety of clerical, technical, administrative, and office support duties, provide customer service in-person and via telephone, answer benefits questions, administer nursing assessments, etc.Other duties included:

Entering new-hire information into PeopleTrak database.

Generate monthly Affirmative Action, Turnover, HR Scorecard, & Skillsmix reports.

Some recruitment and candidate pre-screening.

Process tuition reimbursements, status changes, and terminations.

Oversee new-hire files from creation to completion.

Assist incoming new-hires with in-processing paperwork and processes.

Coordinate and conduct New-Hire Orientation bi-monthly.

Coordinate background checks, schedule drug screens and pre-employment physicals.

Responsible for volunteer program.

Verify I-9 documents and run E-Verify reports.

Familiar with PeopleTrak, WinPak, GlobalHR, WebEdge, working knowledge of ADP.

HR Intern, Methodist Health System-DallasDallas, TX (July 2013-Oct. 2013)Provided clerical support for departmental staff, including responding to general walk-in inquiries(from employees and the external masses), answer and route phone calls to appropriate individual, log various documents, etc.Other duties included:

Entering new-hire information into Lawson database.

Oversaw new-hire files from creation to completion.

Assisted incoming new-hires with on-boarding paperwork.

Initiated background checks and submit report to corresponding business partner.

Assisted with special projects for the HR Director, as needed.

Familiar with Lawson, ImageSilo, Group One, E-Verify, Position Manager, and Success Factors.

Afterschool Care Provider, Zenith LearningGrand Prairie, TX (Oct. 2010 Oct. 2011) Maintained and updated student files, tutored students in subjects needed, built positive relationship with parents, students and staff.

Streamlined administrative procedures for attendance record keeping.

Revised procedures for logging tuition payments.

Sales Associate, Payless ShoesourceWichita Falls, TX (July 2009-May 2010) Trained new-hires on store procedures, Stocked and replenished store product, Provided excellent customer service, Handled customer complaints and inquiries, Operated POS system.

Effectively executed transactions in timely manner.

Proactively responded to consumer needs.

Other Skills/Achievements- Voice-over talent for contracted project with the NFL & American Heart Association- Assisting with Taleo analytics (Northrop Grumman)-Recognized by Team Lead & Department Manager for teamwork (Northrop Grumman)

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