Sales Manager
Resume:
Ashley Swan
Apt ****
Williamston, Michigan 48895
******.****@*******.***
Objective:
To further progress my career where I can develop my already vast sales and supervisory skills; and also grow as a leader, coworker, and business professional.
Employment History:
CBCS
Dewitt, MI
10/2014-Present
20/20 Companies
Lansing, MI
04/2014-10/2014
CBCS
Dewitt, MI
05/2013 – 04/2014
Best Buy
Okemos, MI
10/2010 – 05/2013
Collections Lead and Trainer
I train the employee’s to maximize their collection numbers to satisfy the needs of my clients and my business while staying compliant to HIPPA and the FDCPA guidelines. I also work accounts that need additional research to find a solution that satisfy the business and client’s needs.
Field Sales Manager
I manage a territory in Lansing for Samsung. I travel to the stores and assist in any way that I can as well as manage the inventory and train the employee’s on the products that Samsung has to offer to increase business.
Collections Agent
I work disputed accounts, research the concerns that the client may have and provide them the solutions necessary to satisfy the business and client’s needs. I also ensure that the interactions of myself and peers abide by all HIPPA requirements.
Sales Trainer and Business Sales
Obtain and stay up to date on product certifications ranging from dish washers to high end home theater set ups. Also applying this knowledge to creating the perfect solution for a customer’s problem and also assisted in rectifying customer disputes.
Shady Tints
Walled Lake, MI
02/2007 - 08/2011
Window Tint Sales/Installer
I performed consultations with clients to see what would be a perfect match to meet their needs and wants. I would then install the tint onto the vehicles and educate the consumer on the next steps needed to complete the process.
Education:
Waterford Mott High School
Waterford, Michigan
Lansing Community College
Lansing, Michigan
Oakland University
Auburn Hills, Michigan
Diploma
Major: College Prep
Currently Attending
Major: Biology
Currently Attending
Major: Bachelors of Biological Sciences
Accomplishments:
Through my sales history and leadership skills at Best Buy I became the sales trainer for my team. I also became a member of the Digital Imaging National Council that is hand selected to develop training material, select new products to stock, and provide advice on ways to correct gaps in sales nationwide. I have been a part of several sales and leadership trainings throughout my time spent at Best Buy. After two months at CBCS of being on the collections floor I began to work the disputed accounts because of my strong listening skills, and ability to apply that to a solution that satisfies the business and client’s needs. I worked my way up to become a collections lead and trainer where I work with every employee to maximize their collection numbers to satisfy the business causing it to grow as well as to keep my client’s happy. And through my time with Samsung I managed a territory where I trained all the employee’s how to sell the products they kept stocked.
Certifications:
Completion of the NAMSR – Medical Sales Training course in 2013
Completion of the LCC EMT Academy in 2011
Completion of the Red Cross CPR certification in 2011
Completion of pharmacy technician in 2013
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