Customer Service Office
Resume:
DENISE WATERMAN
INDIANAPOLIS, IN 46229-2022
Phone: 317-***-****
****************@*****.***
Objective
RECEPTIONIST
Highly motivated professional with fifteen years experience who is computer proficient in Microsoft products. Recognized for exceptional customer service skills and works well with co- workers. Goal oriented with attention to detail.
Ability Summary
Office professional with ability to work in a fast paced environment. Strong organizational skills and excellent at multi-tasking. Managed the day to day operation of the front desk. Hard worker, dependable and a positive attitude.
Employment History
Receptionist
12/1999 - 12/2014 Kemp and Schoolcraft State Farm
Insurance Agency
1217 N Shadeland Ave, Indianapolis, IN
• Greeted clients and sent them to appropriate staff
• Answered multi line phone system
• Computer proficient, Microsoft products
• Collected payments, calls to past due accounts
• Handled all billing inquires
• Proficient in all office Machines
• Ensured the front office ran smoothly
Education and Training
Issuing Institution Location Qualification Course of Study Lawrence Central High
School
Lawrence,
IN
High School Equivalency
Diploma
General High School
Curriculum
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