Customer Service Medical Assistant

Ashley N. Morgan

**** ******** ****** **. *** ***8, Houston, TX

E-mail: **************@*******.***

Phone: 252-***-****

Summary of Skills

•Comfortable dealing with customers in person as well as over the phone

•Exhibits excellent listening skills for documentation

•Technologically savvy with Microsoft Word, Microsoft Excell, and Microsoft Powerpoint

•Quick at analyzing a situation and coming up with a solution

•Proficient at conducting research

•Trained individuals on the cash register

•Remarkable money handling skills

•Great with vitals

•Knowledgable of EHR

•Know how to clean Colonoscopy and EGD scope

•Follow up call backs

•Discharge paper work

•Post procedure recovery patient care.

Education

Centura College

Chesapeake, VA 2336

•Registered Medical Assistant

Elizabeth City State University

Elizabeth City, NC 27909

•Bachelors of Science

*Biology/Pre-Medicine

East Carteret High School

Beaufort, NC 28516

•Received Diploma

Experience

Daily Advance (10/13-07/15) Elizabeth City, NC Newspaper Carrier

•Pick up papers from main dock for other carrier and myself

•Deliver papers to carriers

•Deliver paper to commercial and residential property

Cspire Customer Contact Center (02/13-06/13) Meadville, MS

Contact Center Representative

•Assisted customers with technical issues for device

•Took payments

•Advised on other plans/devices that we offer

•Set up service

•Made account notes

Bojangles Famous Chicken & Biscuits (05/09-04/12) Elizabeth City, NC

Cashier

•Reconciled register for beginning and end of shifts

•Prepared food for distribution

•Maintained a clean work station at all times

•Handled cash

Sanitary Restaurant (05/08-10/08) Morehead City, NC Hostess

•Seated Guest

•Assisted waiters/waitress with orders

•Sold merchandise (candy, t-shirts, mugs, sweatshirts, etc)

Rite Aid Pharmacy (02/05-08/07) Beaufort, NC

Customer Service Associate

•Put together planograms

•Stocked

•Unloaded truck

•Assisted in photo lab

•Maintained inventory

•Set up floor models

Certificiations

CPR

HIPAA

Contact this candidate