Sr. QA Engineer

Prashant Wadhwa

*** ******** ****** *****, ******, CA 92618

Cell: 818-***-****

***********@*****.***

Skype: prashant109

http://www.linkedin.com/in/prashantwadhwa

SUMMARY

A Consummate Software Quality Assurance leader and technologist with around 10 years of experience primarily in commercial software development, possessing a strong technical background, excellent communication skills, highly analytical, ability to think out of the box, advanced problem solving skills, calculated risk taking, multi-tasking, initiating and taking charge of responsibilities and ability to work well under pressure. Industry experience includes Identity Theft Protection, GPS/Telematics, email marketing, Healthcare Insurance, Telecommunications and support / systems integration. Solid experience in the following skills, tools, processes, and environments:

Leadership

Implementation

SDLC Process

Data Mapping and Conversion

Customer Relationships

Testing

Waterfall Model

Technical/Product Support

Development Environments

(hardware and software)

Training

Iterative Model

Think out of the box

Documentation

Agile Model

Hardware/Software Tool Design

Experience in developing, supervising QA test and automation units while working with the following technologies:

Microsoft Windows (NT, 98, 2000, XP, 2003, Vista)

Selenium WebDriver / Grid 2

Client/Server

Web Services

HP QuickTest Professional (QTP)

SaaS

HTML

Unix/Linux/Shell Scripting

HP Quality Center (TestDirector)

Oracle

.Net

Selenium IDE, Selenium WebDriver 2.0 & Grid 2

Compuware TestPartner

VersionOne

SQL Server

Cognos

XML

Ajax

Microsoft Office Suite (Word, Excel, Visio, PowerPoint, etc.)

QMETRY

SharePoint

Java

VBScript / VBA

FTP/SFTP

Perl

Enterprise Project Manager

Toad / SQL Navigator

Macintosh

C/C++/C#

Microsoft Project

CaliberRM / Optimal Trace

Speech

HL7

PROFESSIONAL EXPERIENCE

LifeLock Inc., Irvine, CA (www.lifelock.com) April 2013 – Current

LifeLock is a market leader in providing proactive identity theft protection services for consumers and identity risk and credit worthiness assessment for enterprises.

Senior QA Engineer

Provided QA leadership on major customer facing application by delivering QA certification involving manual and automated QA strategies. Volunteered for provided research on enhancing QA tools and processes with positive results.

Provided extensive QA support and executed QA tasks in an Agile with SCRUM development model

Designed micro and macro test plan and test strategies suitable for different projects.

Executed functional, acceptance, regression and smoke tests on internal test environments

Reproduced client reported bugs on production and provided detailed information for reproducing.

Executed end-to-end testing on mobile and desktop sites

Worked on writing test scripts using Selenium WebDriver 2.0 along with Grid 2 utilizing JUnit framework.

Created, updated and executed jobs on Jenkins build server for continuous integration and for on-demand regression testing via Jenkins.

Helped in deploying new builds from Jenkins build server to QA environments for testing.

Wrote numerous SQL statements on SQL Navigator tool by using Joins, wildcards, constraints, aggregate and scalar functions.

Completed coding of smoke test scripts in Selenium Grid2 for Firefox, Chome and IE browsers

Completed Jenkins configuration to run the scripts during builds, overnight and as needed

Conducted webservices/API testing for SOAP / REST services using tools such as - Soap UI, Postman, Rest Client, Jersey, etc.

Conducted batch testing using CA Autosys tool

Provided QA support and trained lesser experienced offshore QA team members.

Technologies: Windows 7, MAC, Agile with SCRUM, Eclipse, Selenium 2.0 Webdriver, Grid 2, Selenium IDE, Java, SQL Navigator, Oracle, Batch Jobs, JIRA, QMETRY, REST, JSON, WSDL, Jenkins, Autosys, Soap UI

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CalAmp Corp. (continued)

CalAmp Corp., Irvine, CA (www.calamp.com) July 2011 – April 2013

CalAmp develops and markets wireless communications solutions that deliver data, voice and video for critical networked communications and other applications.

Lead Test Engineer

Worked as a Lead Test Engineer architecting QA activities on a web-based GPS application and reporting to the Director of IT, managing onsite tech support and offshore QA team, engaged in researching new offshore partners and entrusted with recruiting

new team members in QA. Researched and prescreened new agile tools and test automation tools and led to successful implementations, working as a trainer and an administrator of VersonOne. Developed automated scripts using the latest Selenium WebDriver 2.0 for functional automation.

Developed test strategies and wrote comprehensive test plans after thoroughly reviewing requirement documents.

Laid out project and various facets of the whole SDLC(Business docs, development tasks and test assets) for modular iterative sprints within VersionOne.

Prepared test plans and corresponding test suites for Smoke tests, acceptance tests and regression tests for functional verifications.

Conducted test on various environments – Dev and Production and performed tests on desktop and via handheld device – Blackberry.

Interfaced with cross functional team members and key stakeholders, prepared detailed test effort estimates and provided prompt statuses for my teams keeping in mind project goals and its successful implementation from QA perspective by being Agile utilizing SCRUM principles.

Created a custom automation keyword driven framework using Selenium 2.0 webdriver API on a JUNIT framework built/executed on Eclipse using Java. The automation project is structured in 4 Phases – 1. Smoke test suite, 2. Regression test Suite, 3. Continuous Test integration (automated build verifications) and 4. Grid 2

Recruiting new automation engineers, constantly involved in training QA team in bringing upto speed with understanding and familiarizing with the automation architecture.

Worked and resolved complicated issues involving Selenium such as AJAX compliance, DOM native objects polling in IE and security warning and SSL certificates in IE.

Wrote custom automation reports – 1. Executive dashboard report and 2. Detailed report with test steps and screenshots. Reports were sent automatically via email and uploaded on sharedrive space.

Extensively used SQL statements such as select, insert, create, update on a MySql database for various test needs.

All automated scripts and the automation architecture were continually upgraded through numerous enhancements such as Firefox profiling, batch execution through command prompt or using an executable, corrections for memory leaks, repeatable modular object oriented approach, easily expandable and executable by low skilled engineers, intuitive and informative reporting, and more.

Prepared reports such as research and analysis, test estimates, test strategy, test plan and progress statuses for management, mentored and groomed onsite and offshore engineers, approved timesheets and standardized QA processes wherever possible.

Technologies: Windows XP, Agile with SCRUM, Eclipse, Selenium 2.0 Webdriver, Selenium IDE, PHP, MySql workbench, Sharepoint, VersionOne,, REST, JSON, QuickBuild, Java, Fiddler, Firebug, Firepath, Citrix.

SILVERPOP SYSTEMS INC., Irvine, CA (www.silverpop.com) Feb 2010 – Mar 2011

Silverpop is a provider of web-based email marketing automation solutions through their web-based B2B and B2C product lines.

Sr. QA Automation Engineer

Was brought on board as a QTP automation expert, hands-on, developing automated scripts from manual tests or business requests. Automated scripts were grouped as Test Sets in Quality Center and were scheduled to run over daily mid-night Hudson builds. Automated scripts were created for regression testing of multi-functional web domains.

Developed standards and processes for automation permitting the creation of prioritized, readable, uniform scripts with repeatable results.

Provided automation progress, new feature updates and future enhancements during daily SCRUM stand-ups.

Created, specified, managed, and maintained the development of test architectures, frameworks (hybrid, data, and keyword driven), custom-class based VBScript libraries, and scripts to minimize coding time by implementing reusable class based code framework, common data structures, and common interface requirements. This shortened the

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SILVERPOP SYSTEMS INC. (continued)

automation development cycle, led to measurable benefits reducing regression test time, increasing script reliability, and consistency.

Monitored the quality of the automation work product according to established standards and practices to ensure tests worked as the analyst(s) intended.

Script were performance enhanced, made 100% reliable, zero synchronization issues, highly adaptable with negligible modifications in response to application changes, highly documented coding for ease of readability and maintenance.

Interviewed and helped in hiring well qualified, motivated automation engineers, re-energizing and stopping attrition of automation team members, quickly turning it into a high performing, and motivated team.

Wrote new scripts and automated test result reporting mechanism to the deployment team, concerned development teams and other stake holders of the SCRUM group.

Prepared analysis reports on effectiveness of test strategies toward overall product health. Modular, metered script monitoring was executed and forwarded to management.

Numerous automation configurations and set-ups were conducted involving – execution on Virtual Machines (VMs), Remote access for automation test assets, QTP tool, QC and report collection.

Researched, defined and documented Test Framework Guideline Document as internal QA Wiki.

Performed manual testing and documented defects along with error logs from application servers using Linux through F-Secure SSH tunnel and Terminal.

Conducted off hours Production/Patch deployment support by executing automated and manual tests on individual and load balanced application servers.

Wrote scripts involving complex and hard to automated UI objects using html-XML DOM, Descriptive Programming.

Conducted Web Services (WSDL) testing using QTP by utilizing QTP’s Web Services Add-in. Also conducted various tasks such as; Reading and modifying XML, Create XML code at runtime, modifying XML, exporting XML to a Datatable, comparing XML, converting XML to HTML, etc

Connected with databases by using ADODB database object through VBScript. Executed complex SQL queries, exported query results to a data-table, etc.

Wrote scripts without QTP for windows file management (FSO - FileSystemObject), FTP/SFTP through WinSCP utilizing UNIX shell objects, API testing, email HTML reports through outlook or other email clients.

Technologies: Windows XP, Agile/SCRUM, Java, QTP 10/11, QC 10/11, Toad, VersionOne, ODBC, SQL TeamTrack, Hudson Build Server, SaaS, Cloud, Dojo, GWT, SQL Server 2005, Oracle 10g, VBScript, VBA, Citrix, WinSCP, Macintosh, WSDL, Unix and Linux.

SCREEN ACTORS GUILD (SAG), Burbank, CA (www.sagph.org) Mar 2008 – Feb 2010

SAG is a provider of producer’s pension plan and health insurance for qualifying actor and entertainment industry performers.

QA Automation Lead

Analyzed business requirements, utilized Optimal Trace tool for requirements management and traceability.

Studied overall nature of client’s business, technology and architecture of various in-house systems, tools, applications, databases and HIPAA.

Prepared feasibility analysis report for adopting manual or automated test practices for different projects.

Prepared, maintained and implemented Test Plan document.

Installed and configured Test Automation tools - TestPartner, OptimalTrace, ClientVantage and QADirector along with their databases for housing test result data to be consequently used for reporting and analysis.

Prepared numerous automated test scripts from scratch using VB Script within TestPartner and utilized TestPartner test framework in conjunction with Compuware ClientVantage for Load, Performance and Stress tests.

Modified automated test scripts for accommodating requirement changes and environmental changes.

Managed and maintained manual and automated test scripts, tracked defects through QA Director test management tool.

Led QA team of 4 for executing functional, load and performance automation tests.

Supervised overnight automated functional test execution on 4 parallel machines continually for 12 months.

Supervised overnight automated load and performance test execution on 30 real machines for about 6 months until benchmarked transaction response times were achieved.

Extensively executed SQL and PL/SQL queries using SQL Navigator on the Oracle Database for testing and test extracting test data.

Performed end-to-end QA on Crystal Reports through Business Objects, on data migration/data center move project and various production fixes.

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SCREEN ACTORS GUILD (continued)

Monitored, updated and prepared progress reports, scorecards and test summary reports reflecting progress and success with core team and management.

Prepared UAT test scripts, UAT test data, and UAT training document and supervised UAT sessions for various projects.

Technologies: Micro Focus/Compuware TestPartner, Optimal Trace, QA Director, Compuware Vantage suite, SQL Navigator, Oracle 10G, Windows XP, CRM, IWR, IVR, VPI, Cistera, CAD/CAS, Oracle, Agile/SCRUM, Crystal Reports, Legacy/mainframe, Business Objects and SQL Navigator.

Key Achievements:

oSuccessfully implemented QA Automation on various projects like CRM, IWR and IVR and increased ROI by 5 times than manual testing.

oExecuted total of 350,000 iterations through QA automation which yielded 100+ bugs that were missed during the first pass with manual tests.

COMPUWARE CORPORATION, Englewood, CO (www.compuware.com) Feb 2007 – Mar 2008

Compuware is a provider of QA, portfolio management, Mainframe, etc product licenses and solutions. It also provides professional services for IT companies.

Sr. QA Analyst

Completed Compuware core requirements training certification program.

The Core requirements certifications include Business Skills, Software Applications & IT Knowledge.

Assisted with writing and publishing a response to the following RFPs: Colorado Department of Natural Resources, State of Wyoming, Colorado Department of Transportation.

Prepared response to the RFP from State of Colorado, Division of Childcare for their Childcare Automated Tracking System (CHATS) project.

Performed research for suggestions on process improvement and document enhancement for Compuware QA product documentation and processes.

Prepared for and completed 28 IT course certifications. (Details available, if required)

Technologies: Optimal Trace, Test Partner, QA Director, Change point and other Compuware tools.

GREAT WEST LIFE, Englewood, CO (www.greatwesthealthcare.com) Nov 2005 – Feb 2007

Great West Life was a major supplier in US of healthcare insurance products for providers and patients. It was bought by Cigna few years back

Sr. System Test Analyst

Conducted business analysis activities including requirements management, requirements freezing, etc.

Initiated and conducted multiple requirement analysis sessions along with in-depth study of FACETS data Models with team members.

Developed comprehensive Test Plans from scratch, created test cases and maintained them within Mercury Quality Center (QC).

Developed and maintained automated scripts to support system testing using QTP.

Extracted test data using SQL statements through TOAD and BRIO tools.

Identified software problems, wrote easy-to-follow bug reports, logged them into bug tracking database (QC), monitored their progress and verified their fixes.

Performed data verification at the front-end and utilized complex SQL queries to extract comparable data from various database sources.

Wrote Test Cases, Test Scripts and prepared test data for Provider, Claims Processing, Claims Remediation, Claims Pricing in FACETS and NetworX Pricer applications.

Involved in testing all modules of FACETS application: Accounting, Billing, Claims Processing, Customer Service, Dental Plan, Provider and Utilization Management.

Technologies: Mercury Quality Center 9.0, Hyperion Brio, Windows NT/2000, Mainframe, MS Project, Trizetto FACETS, CaliberRM, QuickTest Professional 9.0, TOAD, Oracle, SQL Server, TIBCO, HIPAA, Citrix.

ECHOSTAR SATELLITE L.L.C., Englewood, CO (www.echostar.com) Aug 2005 - Oct 2005

Echostar (also known as Dish Network) are providers of cable TV network.

System Test Analyst

Performed Application test activities to ensure proper working of Application servers, data servers and their connectivity to their correct source components before and after they were physically moved.

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ECHOSTAR SATELLITE L.L.C. (continued)

Studied Application architecture, database design, business requirements and identified their corresponding components scheduled for move.

Actively participated in strategy build meets for locking applications in bundles and identifying risk areas.

Created and implemented Test Plan for Batch applications, Web Applications and Set Top Box applications for performing application, system and User Acceptance Testing (UAT).

Managed test activities through Mercury Quality Center, including creating and tracking defects.

Used TOAD for interfacing with databases and for generating and updating test data.

Performed tasks such as running batch and web applications, confirming proper log files generation, proper email generation, checked connectivity of components such as WebMethods cluster, WebLogic component, data servers and other third party components.

Technologies: Windows 2000, Oracle 9i, TOAD 7.6, WebLogic 6.1/8.1, Webmethods 4.1, J2EE, J2SE, Mercury Quality Center (formerly TestDirector) 8.2., Tidal Scheduler 2.5.

EDUCATION

Master of Science (M.S.) in Mechanical And Aerospace Engineering – Oklahoma State University, Stillwater, OK

WORK AUTHORIZATION

US Permanent Resident – Green Card

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