Customer Service Assistant

Katelyn M. Betts (Page * of *)

**** *. ***** ***** ****., #3206 • Tucson AZ 85742 • Phone 269-***-****

Objective

Front Desk Assistant

Summary of Qualifications

• Amiable, reliable and eager to assist residents and their caregivers.

• Resourceful, patient and swift to handle unexpected situations.

• Enthusiastic, possessing a passion for helping and working with people.

• Capable of mastering skills and acquiring knowledge quickly.

Relevant Experience

Two years as a Certified Nursing Assistant with Arcadia Health Care, Battle Creek, MI:

• Providing in-home care to disabled residents.

• Preparing meals.

• Assisting residents with housekeeping and local errands.

• Providing transportation and accompanying residents on community outings.

Three years as Assistant Manager and Hostess for Champs Restaurant & Bar, Battle Creek, MI:

• Provided friendly, prompt customer service.

• Maintained beverage inventories.

• Cashed out servers’ guest checks.

• Kept restaurant records.

Three years as Co-owner and Operator of “Katie’s Qs” Restaurant, Battle Creek, MI:

• Managed the daily operations of the restaurant.

• Planned permanent menus and developed daily specials.

• Maintained food and beverage inventories.

• Managed the budget.

• Filled orders quickly and accurately.

Two years as Bartender/Server at Medalist Golf Course & Restaurant, Battle Creek, MI:

• Provided friendly, prompt service.

• Expedited kitchen orders.

• Handled setups for large parties.

Two years as a Child Care Provider with Our World for Children, Battle Creek, MI:

• Oversaw the daily nutrition intake for infants.

• Designed stimulating and meaningful playtime experiences.

• Provided excellent overall care.

Two years as Hostess/Server for JT’s Family Restaurant, Battle Creek, MI:

• Provided friendly, prompt customer service.

• Oversaw the upkeep of a clean eating environment.

Katelyn M. Betts (Page 2 of 2)

4701 W. Linda Vista Blvd., #3206 • Tucson AZ 85742 • Phone 269-***-****

Work History

August 2010 – Present, Certified Nursing Assistant, Arcadia Health Care, Battle Creek, MI

2007 –2010, Assistant Manager, Hostess and Bartender, Champs Restaurant & Bar, Battle Creek, MI

2004 –2007, Co-owner/Operator, Katie’s Qs Restaurant, Battle Creek, MI

2005–2006, Bartender/Server, Medalist Golf Course & Restaurant, Battle Creek, MI

2002-2004, Child Care Provider, Our World for Children, Battle Creek, MI

2000-2001, Hostess/Server, JT’s Family Restaurant, Battle Creek, MI

Education

FAMILY ALTER HIGH SCHOOL, Graduated 2003

CALHOUN COUNTY CAREER TECHNICAL CENTER, 2002, 2003

• Early Childhood Education

KELLOGG COMMUNITY COLLEGE, 2010

Certifications: • Certified Nursing Assistant • Infant, Child and Adult CPR.

References

Michael Beck, 517-***-****

Michael Miles, Owner, Miles Advertising Design, 269-***-****

Contact this candidate