Technical Support Engineer
Resume:
Marlon Licuanan Baliber
#** ****** **., **** * Signal Village, Taguig City Mobile No. : (090*-***-**** Email: ****************@*****.***
CAREER OBJECTIVE
Seeking the position to utilize my skills and abilities in the Computer and Information Technology industry that offers professional growth while being resourceful, innovative and flexible.
EDUCATION
Tertiary : STI College Global 2011- 2015
Bachelor of Science in Information Technology
Secondary : Signal Village National High School 2007-2011
Signal, Taguig City
SKILLS:
Technical Skills
-Can able to operate system like Microsoft Window (XP,7,8)
-Oriented in Microsoft Office Application such as: MS Word, MS PowerPoint,
Ms Excel, Ms Visio
-Good technical knowledge in computer and system troubleshooting.
-Installing and configure computer hardware, software, systems and printers.
-Investigating, diagnosing and solving computer software and hardware faults
-Repairing equipment and replacing parts
Personality Traits
-Ability to isolate and solve problems
-Good analytical skills and Ability to multi-task under pressure
-Strong communication and interaction skills
-Helpful attitude and Self confidence
Communication Skills
-Fluent In Filipino Language
-Can speak and Understand English Language
Basic Programming Languages: Java, Visual Basic, MySQL, HTML, CSS
SEMINARS AND TRANING ATTENDED:
The STI 16th National Youth Convention May 2012 -STI College Global City Moneyversity October 2014 -STI College Global City
ON THE JOB TRAINING:
Jaka Investment Corporation
Technical Support Engineer Nov 2014 – April 2015
Responsible for supporting the company employees at all levels as part of a technical support group. Ensuring that all hardware and software is configured and installed correctly.
Duties:
Installing operating systems and configuring the peripherals, components and drivers.
Travelling to certain department to help with installs, deployment, and troubleshooting.
Responsible for installing, maintaining and supporting computer communication network (LAN & WAN).
To ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users.
Configuration and testing of any new hardware and software.
Installing and operating Windows desktop and server operating systems.
Assisting the network manager with support requests.
Provided functional and technical support, troubleshooting and diagnosing hardware and software problems
CHARACTER REFERENCES
Mr. Dennis Conte
System Administrator – Jaka Investment Corporation
Mr. Nicole Sevilla
Technical Support Engineer – Jaka Investment Corporation
Contact this candidate