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Customer Service Project Manager

Location:
Texas
Posted:
July 21, 2015

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Resume:

Ryan Mitchell

****** N. **** Rd. Clayton, OK ****6

Telephone: 580-***-**** Fax: 918-***-****

Email: acqu2j@r.postjobfree.com

Education:

Campbell University (2011)

Bachelors Degree of Business Administration majoring Construction Management

Southeastern Oklahoma State University (2008)

Carl Albert State College (2009)

Instructor - Antlers, OK

Private Pilots License

Eastern College (2003), Wilburton, OK

Class Three Explosives License through the ATF

Blaster Certification through the Oklahoma Department of Mines

East Central University (1992), Ada, OK

Certification in Water & Waste Water through the DEQ

Certifications:

Well Control School - Accredited by the International association of drilling contractors at the supervision level – work over completions, coil tubing, snubbing, wire line, surface stack

Well control School – IADC well cap supervisor work over completions

Well Control School – Blow out prevention

Elmar 10K & 15K Pressure control school

Energy Isolation

H2S Training

HAZWOPER Certification

Have had extensive well sight safety certification through Core lab

First Aid/CPR Certification

OSHA 30

BP certified in OMS awareness, EMS awareness, Control of work awareness, JASEA instruction

Water and Waste Water Class D (1992)

Department of Environmental Quality (DEQ)

Blaster Certification (2003)

Oklahoma Department of Mines

Class Three Explosives (2003)

ATF

Private Pilots License

Class A CDL with all endorsements

Experience:

1993 – Current Sooner State Utility Construction Inc., Clayton, OK

Owner/Operator

Daily Business & Operations

Management up to 60 Employees

Proficient at reading and interpreting plans and drawings

Proficient at estimating & obtaining bids

Coordinated and Implemented daily operations on policies and procedures

Customer Service – dealing with land owners, easements, right-of-ways, locate & utility companies, and all other day to day issues that may arise with any and all aspects of a project

Environmental cleanup jobs exceeding a Million dollars

Involved with all aspects of construction from engineer plans to the completion of projects

All aspects of water, waste water, building construction (commercial and residential)

Dealing with numerous subcontractors on single projects

Up to date on Oklahoma Uniform Building Codes (current 7.15.2011)

Design/Build up to 2.5 million dollars

Extensive knowledge of the bonding process & grant disbursement

Have bid and completed numerous major construction projects

2011 – 2012 Tucker Energy

Cased hole field engineering supervisor

Good knowledge in fracing procedures & chemicals used in pump down operations

Provide effective management of crew using knowledge of all operator duties and responsibilities

Ensuring quality control of logging data and all operations

Provides data interpretation as required or prompt satellite delivery to clients locations

Monitor all safety practices

Use of personal protection, equipment, maintenance of all safety complaint certificates and licenses, and addresses all safety ;hazards to management

Provide supervision and on the job training to new supervisors and operators as required

Interacts with clients to provide solutions to customers needs in a safe and timely fashion

Keeping accurate and legible accounts of all areas assigned to the supervisor including service contracts, client evaluation, and Safety Hazard ID, accident reports and expenses.

2012 – 2014 Carstensen Contracting Inc.

Project Manager

Projects in Oklahoma, Nebraska, North Dakota, South Dakota, Minnesota, Iowa (projects in size up to $23million)

Customer Service – dealing with land owners, easements, right-of-ways, locate & utility companies, and all other day to day issues that may arise with any and all aspects of a project

Production & material tracking & forecasting, daily and weekly safety audits

Projects including by not limited to schools, airports, banks & wind turbines from conception to completion

January 2014 – present Pettit Machinery

Corporate Service Manager

During 1st year increased Pettit Machinery profit by 38%

During 1st half of 2nd year increased the profit 23% over last years totals

Customer service approval rating increased substantially

Military:

United State Army Reserves – Ardmore, OK (1992- 1996)

Skills:

Leadership

Working well with others to build and maintain good customer service

Managing

Hands On

Self Motivated

Ethical

Independent leader and worker

Extensive knowledge in all areas of previous work, quick to acquire necessary knowledge in areas where lacking

References

Sue Folsom (Executive Director Choctaw Nation) 580-***-****- Cell

Quinton McLarry ( Choctaw Nation Pilot) 580-***-****

Al Cherry (Executive Director over Flight Operations for Choctaw Nation) 918-***-****

More references, letters of recommendations, and copies of certifications can be sent upon request.



Contact this candidate