Customer Service Administrative Assistant
Resume:
Satara J. Miller
Memphis, TN 38141
Home: 901-***-**** Cell: 901-***-****
Email: acqu0x@r.postjobfree.com
OBJECTIVE: To obtain employment that will allow my current knowledge, skills, and abilities to be utilized as well as provide continued growth.
Strengths:
Training and development of new employees
Payroll input and monitoring
Computer literate - Proficient in Microsoft office suite, Excel, and various other programs.
General Office Skills - Typing (tested) 45+ wpm/Data Entry/Filing
Ability to operate standard office equipment, including but not limited to, computers, telephone systems, typewriters, calculators, copiers and facsimile machines.
Advance knowledge of logistical wave tracking and wave tracking systems
Experienced Customer Service Professional
Advanced organization management skills
PROFESSIONAL EXPERIENCE
Bulk Ops Clerk/ Executive Assistant 02/2014 – Current
AT&T MDC
Use Red Prairie’s WMS to systematically track and record incoming waves to be picked while recording quantity picked during various intervals throughout the day. Assist upper level management with maintaining a detailed record of work completed in various departments during each shift. Responsible for tracking attendance, inputting/monitoring payroll, quality assurance errors, compiling and updating spreadsheets, maintaining management information systems and all other duties as assigned. Also Responsible for staff training and development of new employees, coordinating activities of the staff, updating the team on daily functions and new applications.
Functional Tester 02/2013 – 02/2014
Jabil Aftermarket Services
Tested operating systems and software of cable boxes to customer specification. Performed quality assistance tasks, developed test strategies, provided technical and user support. Determined and met testing time estimates and schedules for testing efforts. Provided management with hourly updates of system operations, errors, and detailed records all of issues.
Satara J. Miller
Administrative Assistant/ Assistant Photographer 10/2009 – 02/ 2013
PictureMe Portrait Studio
Responsible for all general office coordination. Maintained office calendar to coordinate work flow, appointments, and follow ups while interacting with clients and visitors. Answer telephones and transfer to appropriate staff member. Open, sort and distribute incoming correspondence, including products and email. Perform general clerical duties to include, but not limited to, bookkeeping, copying, mailing and filing. File and retrieve organizational documents, records and reports. Assist with overall maintenance of the organization and its offices. Assisted with pictures, portraits, and capturing memories of families.
Cashier/ Customer Service 05/2011 – 09/2011
Schnucks Corporation
Assisted customers with prompt friendly service. Handled cash, questions and concerns. Directed customers in a friendly manner and maintain products. Operated cash register and maintained check out area.
Warehouse Associate 06/2009 – 07/2009
PCA (Select Staffing)
Responsible for putting together kiosks and product designs for various companies. Adhered to processing schedule to assure product shipment within a timely matter.
Retail Associate – Part time 10/2007 – 2008
Burlington Coat Factory
Responsible for sizing, coloring, price point, display techniques, and merchandising company products while providing customer assistance. Trained as a cashier.
Administrative Assistant 06/2006 –10/2009
Warehouse of Gifts
Provided administrative support to management team. Participated in Nonprofit fundraisers and events. Maintained event calendar. Created and maintained spreadsheets and presentations for various departments. Perform general clerical duties (typing, filing, faxing, answer phones etc.) Interact with clients and visitors.
EDUCATION
University of Memphis – Memphis, TN 2008 – Current
Major: Bachelors of Engineering
Kirby High School – Memphis, TN Graduated 2008
References available upon request.
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