IT helpdesk

Jose Lim

***** ***** **. ********, ** *****

•Phone: 562-***-**** •Email: *********@*****.***

Objective: Gain & maintain experience in the IT field.

Education

ITT Technical Institute San Dimas, CA

Associates of Science in Networking Systems Administration

Candidate for graduation: June, 2016

Experience

Spyder Auto (March 2014 – Current) City of Industry, CA

Inventory Control Clerk.

•Keep track and maintain inventory stock in a Daily Basis.

•Research inventory discrepancies.

•Execute methods to reduce losses& special assignments.

•Maintain track of labor hours on special assignments.

Precision Paragon (August 2013 – March 2014) Yorba Linda, CA

Receiving Clerk

•Inspect & process all inbound inventory.

•Contact vendor regarding shipments discrepancies.

•Keeping track of any late inbounds & expedite shipments.

•Keeping daily updates on any information regarding all open purchase orders

•coordinate with purchaser to find solutions regarding any billing problems.

HD supply (August 2011- August 2013) Walnut, CA

Warehouse Associate II

•Process multiple order discrepancies before being released.

•Coordinate release times with supervisor when dealing priority shipments

•Cross reference with other distribution centers when dealing with inventory problems.

•Research & resolve daily sales order problems.

•Execute closing procedures on a daily basis.

Fry’s Electronics (June 2007 – August 2011) City of Industry, CA

Electronic Components Customer Service Sales

•Cashier responsibilities.

•Customer Assistance.

•Maintain a clean environment.

•Helping with daily store recovery.

Skills: •Install, configure, maintain and troubleshoot windows 2K/XP/vista/7/server 2008.

• Troubleshoot TCP/IP networks. • Create user/groups as well to assign rights & permissions. •Support applications including: MS office, SAP, & Sage. •Install, configure and troubleshoot PC hardware. •Bilingual in English and Spanish fluently. •Provide excellent customer service. •Team oriented. •Accustomed to a fast paced environments. •Typing skills of 70-75 wmp.

Contact this candidate