Software Human Resources

Richard G. Somsky, M.Ed., Microsoft Certified Technical Specialist (SQL2008)

***** * **** **, *** 140,Phoenix, AZ 85032, 714-***-****, *******@*****.***

Expertise:

SQL Analyst (15 years):

SQL Scripting including the creation of Stored Procedures and Views

Database troubleshooting and data manipulation

Database diagnistics using SQL Profiler

Reports and Dashboards (5 years):

Crystal Report Creation

Tableau dashboard creation

Custom report adjustments

Software Trainer (14 years):

Operational software trainer making use of my Master of Education Degree

Creation of Training Videos using Camtasia software

Customer Support for software issues (15 years):

General staff and end users support for the software I was assigned

Software Sales : (2 years)

Software Implementation (1 year)

15 Year Employment History and Title:

Campus Management Corp, Boca Raton FL, (2000-2010) Implementation and Support Analyst II

American Career College/West Coast University, Irvine CA, (2010-2014) Senior Software Administrator

Brookline College, Phoenix AZ, (2014-2015) Software Administrator

Education:

Master of Education, Community and Occupational Programs, University of South Carolina, Columbia, SC

Microsoft Certified Technology Specialist, Implementation and Configuration of SQL Server 2008, Fort Lauderdale FL

Bachelor of Arts, Speech/Communications, East Stroudsburg University, East Stroudsburg, PA

Diploma with Honors, Gateway Technical Institute, Pittsburgh, PA

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