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Project Manager Customer Service

Location:
Raleigh, NC
Posted:
July 19, 2015

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Resume:

Anahita Kamyab

**** ***** ***** **., ***.D, RALEIGH, NC, 27606

919-***-****, acqtoa@r.postjobfree.com, https://www.linkedin.com/pub/anahita-kamyab/30/481/968

OBJECTIVE: Providing database management, business analytics and IT support as part of project management of teams meeting customer needs with technical solutions. Professional in MS. Office, Windows, using SQL Server and Oracle. Have a strong work ethic as demonstrated by my 4.0 GPA while working 20 hours per week as a graduate research assistant at North Carolina Central University.

EDUCATION

Master of Information Sciences, North Carolina Central University, Durham, NC GPA 4.0/4.0 2013-2014

(Graduated summa cum laude) Subjects Studied: Database Systems, Communications Science and Networks, Data Mining (SAS Programming), Expert Systems, System Analysis, Advanced Data Database Systems, Meta Data, Telecommunication Systems, Information Systems Project, etc. Projects:

Analyzed use of human patient simulators/robots in healthcare/nursing education environment.

Designed a website for Office of International Affairs in NCCU.

Designed a database driven website for a summer camp (permits users to submit and retrieve information).

Found and developed solutions by creating expert systems such as "Heart Disease detection" and "Solution Finder for Doura Company" evaluating solutions in order to preparing the best possible resolution.

Leader in DCHI Seminar Interface project improving the search engine of “DCHI” webpage.

BS, Computer Engineering (Software), IAU, Tehran, Iran 2003-2009

Subjects Studied: Engineering Statistics and Probabilities, Advanced Programming, Mathematics, Logical Circuits, Theory of Languages and Machines, Machine Language and System Programming, Computer Graphic, Data Storage and Retrieval, Design and Implement Programming Languages, Software Engineering, Algorithms Design, Computer Networks, Artificial Intelligence, Operating Systems, etc.

Senior Project: Practical Projective Systems and Anti-Aliasing in Radiance Tracing.

WORK EXPERIENCE

Personal Information Manager, TRIS Co., (Tech Resources and Info Solutions),Raleigh, NC 02/2015-Present

Responsible for managing databases, setting up telecommunications devices, solving their technical problems, storing business information/data, and setting up computer networks.

Graduate Research Assistant, North Carolina Central University, Durham, NC 08/2013-12/2014

Analyzed use of human patient simulators/robots in healthcare/nursing education environment, a research project on human patient simulators (robots) that is to be completed and summarized in a published article this year entitled “Tacit Knowledge Learning in a Simulation Lab and Clinical Learning Center.”

Presented my poster “Tacit Knowledge Learning in a Simulation Lab and Clinical Learning Center,”at conferences, including the North Carolina Central University 2014 Graduate and Undergraduate Research Symposium where received an appreciation certificate;the 2014 NC Health and Communications Alliance (NCHICA) conference, the Health Informatics Career Fair/Symposium 2014 at East Carolina University, and the IBM 2014 University Day.

Participated in educational opportunities and scientific seminars regarding information systems such as NCHICA Seminars (Informatics & Analytics Roundtable, Quality Measures), Duke University-UNC (Health Informatics Seminar Series), RENCI (Using Big Data) in order to present the result of scientific researches and technical improvements of information systems.

Business Analyst, Software group, Douran Smart Technologies Co., 10/2009-01/2011

Communicated with customers and the developer group to express customers’ demands to the project manager in a technical language.

Supported Training and Education Ministry Software Systems. Used an SQL Server to produce SQL patches, communicated with customers, and worked on customers’ backup systems to find and solve systems’errors.

Tested new and existing companies’ products to find any possible systems’ bugs before releasing new products or new added functionality to existing products in both waterfall and agile approaches.

Software Engineering Intern, Member of Oracle Developer Group, Behpardazjahan Co., 01/2009-10/2009

Used PL/SQL to make queries and found requested data.

Used an Oracle to make reports.

Software Support Technician and Customer service, Burner Co., LTD. 01/2008-01/2009

Supported and maintained Human Resources software.

Solved problems and repaired hardware and software.

SKILLS

General Skills: Windows, Internet, Microsoft Office, Linux, Visio, Dia Languages Programming: C++, Lab View, HTML, CSS, PHP Data Base Systems: SAS, SQL Server, PL/SQL, Oracle, MySQL Web Design software: Flash CS3 Languages: English: proficient; Persian: native

CERTIFICATIONS

C++, SQL Server, Flash CS3, CEU for Duke University-UNC Health Informatics Seminar Series

HONORS&AFFILIATIONS

-Member of Sigma Xi, The Scientific Research Society, Golden Key International Honor Society and Vice-President of Student Chapter of American Society for Information Science and Technology (ASIS&T).

-Award of appreciation for service communication learning and career events and for research from nccu (2014).



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