Customer Service Sales
Resume:
Giselle Y. Lopez
Hollywood, Florida 33021
*************@*****.***
Objective: To apply my skills, education, and work experience in a progressive and challenging position to satisfy both the company and customer’s needs.
Work Experience:
The Dollar Tree
Pembroke Pines, FL
Cashier/Freight
12/12 – 07/15
I work as a cashier person. I also unload the truck and stock the shelves. I am responsible for getting everything ready to receive the truck. I set up end caps according to the planogram. I am usually put in charge of the visual merchandising of the store. I deal with customer service as well. I do my part in helping the store run smoothly and efficiently.
Dillard’s The Edge Shop
Pembroke Pines, FL
Business Manager
6/12 – 10/12
Responsible for leading a specialized team of three. Responsible for the achievement of daily and monthly sales goals. Planned, coordinated, and executed events with vendors for the store. Did visual displays and planograms. Made sure area was clean, presentable, and well stocked. Developed client relationships and achieving sales by ensuring high standards of customer service. Performed product consultations and applications. Managed the customer experience from the approach to the application to closing the sale and following up through the clientele system.
Macy’s Bliss/Impulse Beauty
New York, NY
Skincare Consultant/Make-Up Artist
10/07 – 10/11
Performed product consultations and applications. Conducted facial and spa events. Experience in selling products the customer needed along with complimentary items. Developed client relationships and achieving sales by ensuring high standards of customer service. Made sure area was clean, presentable, and well stocked.
CVS/Pharmacy
Scotch Plains, NJ
Beauty Advisor/Visual Merchandiser
03/03 – 12/05
Consultation of cosmetics, skincare, and hair care to the customer. Responsible for meeting a sales goal. Cashier, damages, product withdrawal, resetting planograms, ordering, stocking, and facing products. Certified through the company as a visual merchandiser which consisted of setting up visual displays. High standards of customer service.
Education:
09/06 – 11/06 Learning Institute for Beauty Sciences
Fashion/Glamour Make-Up
New York, NY
09/06 – 06/00 Scotch Plains – Fanwood High School
ROTC/Business
Scotch Plains, NJ
Skills:
I have been in the retail business for about 16 years and I am proficient in customer service. I have outstanding work ethics. I am efficient and hard working. I am responsible and honest. I’ve learned a lot about this business; but I’m not afraid to learn more. I know I have a great deal to offer your company. I am certified in visual merchandising.
References: Available upon request.
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