Customer Service Medical Assistant

Ximena Ramirez

*** ********* **.

Euless, TX ****9 *********@****.*** Phone: 817-***-****

Mission Statement

To generate value and more business revenue, exceed revenue goals, maximize profits, and deliver outstanding customer service

Strengths

Bilingual: Ability to communicate in English/Spanish through talking, reading, or writing with the proper conversation and comprehension skills.

Strong Sales Philosophy: Professional, trainable, team player with sales and customer service experience based on passion, integrity, persistence and commitment. Extremely reliable, hard-working and resourceful.

Strong Interpersonal Skills: Develop strong understanding of product line and revenue plans. Personable, enthusiastic, and able to organize and focus the effects of others. Strength in analyzing, researching, problem solving and building client relationships.

Professional Experience

HEB ISD Oakwood Elementary School – PPCD (Mar. 2011 to Present) Euless, TX

Teacher Assistant

Promote skill development for 3-5 year old students in the areas of speech, language, self-help, socialization, cognition, pre-academics, and gross and fine motor skills.

Assist Speech/Language Pathologists that provides speech and language remediation to PPCD Students with severe articulation and language disorders.

Assist/Communicate in the evaluation of PPCD Students per Teachers, Counselors, Specialist, and Parents in each learning process of the Preschool Program for Children with Disabilities (PPCD)

Make Me Beautyful Enterprises – Part Time (May 2012 to Present) Euless, TX

Make-Up Artist/Office Administrator

Provide beauty enhancing solutions through various make-up applications. (Traditional, Airbrush, etc.)

Ability to listen to client’s desires while consulting, to provide maximum value and satisfaction.

Marketing – promote business though attending tradeshows, weddings, bridal shops and bridal events, photography studios, etc.

Trained new make-up artist, inventory, and scheduling responsibilities.

Marshalls (Feb. 2012 to Mar. 2013) Euless, TX

Merchandise Associate

Assist in the daily operations of the Store, while assigned to work in various areas of the store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room.

Greet, interact, and maintain housekeeping standards of area, including ongoing recovery.

Metro PCS (Nov. 2009 to Apr. 2011) Euless, TX

Lead Sales Associate

Assess customer needs and concerns while offering a solution that delivered a great customer experience.

As Lead Associate provide support for team members in product knowledge, technology offerings and customer satisfaction.

Mi Pueblo Restaurant (Sep. 2006 to Apr. 2009) North Richland Hills, TX

Bartender/Server

Understand and describe menu offerings while effectively using suggestive and upselling techniques.

Always exceed customer expectations in fun, fast-pace, detail orientated environment.

Education

Medical Assistant Certificate

Sanford Brown College – 2011

High School Diploma

Honors Academy (HEB ISD) – 2004

Professional references furnished upon request

Company Reference Contact #

Oakwood Elementary - PPCD Angel Hallman 214-***-****

Make Me Beautyful Enterprises Kimi Hill 817-***-****

HEB ISD Tammy Major 817-***-****

Marshalls Mrs. Sharon 817-***-****

Phil Breed PrimeAmerica 817-***-****

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