Customer Service Medical
Resume:
BRIAN KO LAM
**** * ********** **. **** #****, Anaheim CA 92804
***.*******@*****.***
OBJECTIVE: To seek employment as a Medical Biller and Coder with a company that will utilize my experience, work ethic, and professionalism.
SKILLS
• Coding: CPT, ICD-9, HCPCS,
ADA
• Review and Confirm
Authorizations for Specialty Appt
• Contract Interpretation
• Read and Understand EOB’s
• Claims examining
• Typing 45 WPM/ 10-Key by touch
• Managed Care (PPO, POS, HMO)
• Medi-Soft and MS Office Suite
• In process of ICD-10
• Home Health Billing
• CMS-1500/ UB-04 Billing • Coordination of Benefits • Customer Service Awards and Certificates: HIPAA Certified, Perfect Attendance Award, Honor Roll, Dean’s, List and Honor Roll (college), first aide, and CPR
PROFESSIONAL EXPERIENCE
Select Data Anaheim, CA
Medical Biller/Collections/Intake Specialists/Business of Operations April 2014 – Present
Utilize the HHC (Select Agency Manager) and HBS (Homecare Billing Solutions) software
Handle Intake
Maintenance Data and auditing
Insurance: Commercial, Medicare, and Medicaid
Hospital Billing (UB-04) and Collections with EMDEON and ZIRMED applications
Read Reports (billing, maintenance, collections)
Process the OASIS, RAPS, NTUCS for proper billing
Document Tax ID’s and License NPI
Valencia Sheet Metal Pacoima, CA
Sheet Metal Architecture ConstructionA ugust 2012- June 2013
• Excellent customer service
• Work well with staff and teamwork to get job done
• Did well under supervision, learning skills, and attendance Allied Barton Security Costa Mesa, CA
Security GuardJ une 2010-July 2012
• Answer telephone calls, retrieve messages, and dispatch staff to client sites
• Create, maintain, and update schedules and reports
• Update client information and record of client services utilizing company database in confidentiality
• Create, process, and distribute legal documents such as contracts Columbia Middle School Adelanto, CA
Teacherand Language ArtsDepartment Chair August 2007-June 2009
Worked with classroom learning environment
Taught with students, staff, parents, and community to make a successful education
Made lesson plans with staff
Worked as the 8th grade coordinator for Language Arts teaching standards and testing West Covina Unified School District West Covina, CA Teacher, Curriculum Specialist and Substitute Teacher February 2000 – August 2007
Instructed elementary, middle school Language Arts, Math, and Social Science
Work with staff and colleagues on lesson plans to implements learning curriculum goals
Tested students for California standardized testing at grade level performance
Made sure all documents and students cum files are confidential EDUCATION
American Career College (Medical Billing and CodingDiploma) Anaheim, CA
Cal Poly Pomona (Bachelor of Arts) Pomona, CA
Mt San Antonio Community College(Associates of Arts)Walnut, CA
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