Customer Support Representative

Bharath. M

ADDRESS:

#**, *** ****, *** *****, Mobile : 984-***-****

Wipro Layout, Doddabidarakallu, E-mail : *******.********@*****.**.**

BANGALORE – 560073.

OBJECTIVE:

To work for a company where I can utilize my knowledge and skills to further my professional growth and also contribute meaningfully for the growth of the company as well.

EDUCATIONAL PROFILE:

YEAR

INSTITUTION

DEGREE/COURSE

STREAM

Result

2013

Acharya Institute of Technology.

MBA.

Finance

54%

2010-2013

Mariyappa First Grade College.

B.COM.

Commerce

54.84%

2009-2010

Govt. PU College.

II P.U.C.

HEBA

46%

2004

Little Flower

High School.

SSLC.

State

46%

ADDITIONAL QUALIFICATION:

Computer Basics

Call center Training in System Domain

LANGUAGES KNOWN:

LANGUAGES

READ

WRITE

SPEAK

English

Yes

Yes

Fluent

Kannada

Yes

Yes

Fluent

Tamil

No

No

Fluent

WORK EXPERIENCE:

Mphasis an HP company

CSR (Customer Support Representative)

April 04 2008 to October 15 2009 (18 months)

Roles & Responsibility:

Worked as a customer support representative for client AirTel where I was handling customers issues and queries 24x7 working around the shift. I was handling some of the major issues like customers escalations and maintaining follow ups of customer’s problems.

Page Point Services India PVT LTD

CSR (Customer Support Representative)

January 2007 to February 2008 (14 months)

Roles & Responsibility:

In a marketing role, I was responsible for informing and helping customers for migrating from their prepaid plan to post paid plan and any issues thereof.

HOBBIES:

Swimming, Boxing

PERSONAL PROFILE:

NAME : Bharath. M

DOB : 1st Apr 1988

FATHER’S NAME : G. Murthy

NATIONALITY : Indian.

DECLARATION:

I hereby confirm that the information given above is accurate and true to the best of my knowledge.

Thanking you.

Yours faithfully

(Bharath. M)

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