4 years of Customer Service experience, proficient in Microsoft progr

Kristy McCreary

**** ***** ****

Dallas, Texas, 75229 United States

214-***-****

**************@*****.***

Objective: To obtain a challenging and rewarding career as a Customer Service Representative

Skills: . Microsoft Office, Suite, Excel, Word, internet, email and types 50 wpm

. Excellent written and oral communication skills

. 4 years of customer service experience

. Multitasking, problem solving, fast learner

. Can work well under pressure and well with others

Education: El Centro Community College Dallas, TX

Associate Degree in Nursing candidate, May 2015

. CPR certification

. Knowledge of Anatomy and Physiology

. Scored excellent on Nursing entrance test

Dr. John D. Horn high school Mesquite, TX

High School Diploma 2003-2004

. GPA: 3.2

. FCCLA

. Pre-med club

. Tutored elementary students

Professional Experience: Lowe’s Home Improvement Dallas, TX

Cashier and Customer Service Associate July, 2007- April, 2011

. Greeted customers and ascertained what each customer wanted or needed.

. Described merchandise and explained use, operation, and care of merchandise to customers.

. Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.

. Computed sales prices, total purchases and received and processed cash or credit payment.

. Processed returns and credit card applications.

. Mailed and faxed papers

. Answered multiple phone lines while processing transactions.

. Worked in hot and cold weather in the outside garden area.

. Received an award for catching a customer stealing.

References: Available upon request

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