Aquarius Morales

***** * *********** 512-***-****: Cell

Austin, Texas 78729 acqtal@r.postjobfree.com: E-mail

Objective

To obtain employment with a trend setting company where I can apply my customer service skills and be recognized for my efforts through job advancement and security.

Experience

Burlington Coat Factory: Austin, Texas Oct. 2014 to Feb. 2015

Receiving Associate:

nAs a receiving associate, I ensured that the Central Line & Direct Line had all necessary supplies & that the processing area was free of debris. I also cleared already-processed garments/cartons to the appropriate sections on the sales floor, ensured that the truck was fully unloaded upon receiving a shipment, & verified the floor readiness of pre-ticketed cartons & moving them to the floor-ready staging area. Occasionally, I handled customer inquiries about merchandise as well.

Super 8 Motel: Austin, Texas Apr. 2014 to Oct. 2014

Housekeeper:

nAs a housekeeper, my responsibilities included cleaning hotel rooms in a timely, detailed manner, maintaining positive customer & associate relationships, & ensuring compliance with the standard operating procedures. My cleaning tasks included vacuuming, dusting, sanitizing, making beds, replenishing supplies (i.e. kitchenware, toiletries), sorting/folding linens, & observing precautions required to protect hotel & guest property. To maintain positive relationships with customers & my fellow associates, I handled guest inquiries & concerns to ensure complete satisfaction, made appropriate service recovery recommendations, & promoted team work & quality service through daily communications & coordination with other departments.

Dollar Tree: Austin, Texas May 2013 to Apr. 2014

Cashier/Sales Associate:

As a cashier/sales associate, I assisted customers with purchases and returns & answered telephone inquiries from customers and stores regarding the status of units/merchandise and other service-related issues. I also assisted with new employee training (including store policies, services, & register operations) & stocked the shelved every night before the close of shift.

Education

John B. Connally High School Sept. 2009 to Jun. 2013

Obtained high school diploma, graduated in June of 2013.

Certifications & Skills

Excellent communication skills

Texas Food Handler’s Certification

Texas Alcoholic Beverage Commission Certification

Superior customer service abilities

Professional demeanor

Highly trainable & eager to learn