Maia Callender
****.*********@*****.***
Employment
Moda Upgradedliving February 2010 – Present
Senior Leasing Consultant
Participated in lease up of new property with 346 units
Train incoming leasing staff on policies and procedures as well as processing market and NEWHOP applications
Knowledge of NYC Rent Stabilization Laws
Solicit clients through on line marketing and advertising
Build relationships with brokers to maximize traffic
Responsible for pricing newly vacated units
Process and submit NEWHOP files for final HDC approval
Guide all prospects through application process
Responsible for creating and distributing lease renewals 90-120 days before lease expiration
Negotiate new renewal rates and lease terms for all expiring leases
Manage all internal leasing charts and worksheets such as the availability sheet, renewal chart, source database and comp survey.
Responsible to update weekly leasing statics report
Act as a liaison between residents and management
Coordinate all resident retention events
The Opal September 2005 – January 2010
Recertification Specialist/Leasing Administrator
Select, screen and interview potential residents from the waiting list in accordance with New York City Housing Development Corporations (NYCHDC) requirements for Tax Credit apartments
Reviewing waiting list applicants for completion and guidelines adherence
Set up files to facilitate residents review of income recertification and completed annual recertification
Copy, collate and mail eligibility status letters to applicants
Processed daily entry of rental payments
Assist in all resident retention events
Dermot Company December 2004 - September 2005
Leasing Administrator
Performed all word processing and secretarial functions such as typing, filling and preparing daily correspondence
Maintained work order completions for superintendents
Creating leases for new tenants and entering their information into the system
Processed daily entry of rental payments