Medical Assistant

Robert Chapman

*** **** ****** #*

St Louis, Mo *3112

T: 314-***-****

*********@*****.***

Profile

Compassionate, efficient, and evidence based Registered Medical Assistant. I bring over 20 years of human resources personnel experience with 3 yrs of clinical medical office experience. Excellent interpersonal skills with patients and the ability to effectively communicate details of importance. I am able to work as part of a team, but I am confident enough in my abilities to work without direct supervision if required. I received my Registry in Medical Assisting from American Medical Technologists in January 2013.

Experience

RMA/Washington University School of Medicine; St. Louis, MO – June 2015-July 2015

This is a full time position providing medical assistance to 20 pulmonary and cardiac specialists. I monitored doctor schedules ensuring timely room assignment and patient vitals, which included blood pressure, temperature, respirations, and pulse. I gave multiple subcutaneous and intra muscular injections to include Xolair, Pneumovax, and Prevnar. I ensured rooms were thoroughly cleaned and stocked with proper supplies. I performed Electrocardiograms (EKG), nasal swabs, and conducted breathing exercises using Peak Flow Meter and Acapella devices. I also documented charges and triage messages using AllScripts Electronic Medical Records documentation software.

RMA/Medical Administrative Specialist, Comprehensive Epilepsy Care Center; St Louis, MO – March 2015-May2015

This is a full time position where I have worked in a variety of roles. I scheduled all appointments for 2 Medical Doctors using eClincal Electronic Medical Records documentation software. I checked in existing patients and accessed new patients to the doctor’s schedule. I obtained blood pressure and other vital signs and recorded them in EMR. I prepared facsimile, prepared disability paperwork, and prior authorizations for medical prescriptions. I input laboratory results into EMR, as well as, scheduled diagnostic imaging appointments.

Account Executive/Administrative Specialist, Time To Cater; St Louis, Mo – May 2014 – March 2015

I coordinated all aspects of exceptional client experience. I evaluated and contacted prospective caterers based on demographics of event. I managed multiple accounts simultaneously while configuring each client menu and budget. I supervised and tracked all incentive plans and rewards programs.

RMA/Medical Administrative Specialist, Saint Mary’s Medical Group; Maryland Heights, Mo January 2013 – May 2014

I accurately calculated, prepared, and administered prescribed medications. I processed all prior authorizations for 6 physicians, as well as, pharmacy insurance claims. I processed all Family Medical Leave Act paperwork along with short and long term disability. I documented all medical activity in a clear, concise, and detail oriented fashion using EPIC Electronic Medical Record documentation software. I performed triage over the phone, transcribing messages to doctors using EPIC EMR software. I also administered all injections (flu shots, TB, subcutaneous and intramuscular), given on nurse schedule, documenting dosage and quantities in EPIC software.

Medical Administrative Specialist, Visiting Nurses Association; Creve Coeur, MO November 2012 – January 2013

I input medical bill payments into database for processing and corrected errors for resubmission. Along with verifying insurance coverage with insurance companies, I reconciled the explanation of benefits for patients and sent out new payment requests. I input data entry into client database which notated payments received. I gave multiple injections (flu, tuberculosis, testosterone, intramuscular, subcutaneous)

Human Resources Professional, United States Army; June 1989 – November 2010

For over 20 years, I performed countless human resource actions. I supervised Soldiers in a combat environment processing over 10,000 active duty promotion actions, receiving awards for exceeding Department of the Army standards in timely processing and processing accuracy. Coordinated travel authorization documents for Soldiers processing in and out of combat environment. I also processed all financial documents for soldier pay and allowances. I instructed over 700 Soldiers on Active Duty Army Personnel Accountability systems. I am certified in developing courses of instruction for Army military occupational specialties.

Education

MISSOURI COLLEGE: ST LOUIS, MO; NOVEMBER 2012; MEDICAL ASSISTANT, REGISTERED

STUDENT OF THE YEAR; PERFECT ATTENDANCE; SUMA CUM LAUDE

MISSOURI COLLEGE: ST LOUIS, MO; JUNE 2013; ASSOCIATE DEGREE OF APPLIED SCIENCE

MEDICAL ASSISTANT; SUMA CUM LAUDE

ST LOUIS COLLEGE OF HEALTH CAREERS: ST LOUIS, MO; OCTOBER 2014; CERTIFICATE, MEDICAL ADMINISTRATIVE SPECIALIST COURSE; SUMA CUM LAUDE

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