RESUME
Name: Soumya Biswas
Address: E/***, Sonari East Layout, Jamshedpur – 831011
Email Id: ******.********@*****.***
Mobile: 833-***-****
Objective: To work in a dynamic, challenging and supportive environment which will help me grow as a professional and thus be an asset to my organization. Education:
Degree College/School Board/University Year of passing Marks/D.G.P.A B.Tech(Information
Technology)
Techno India,
Kolkata
W.B.U.T. 2014 7.73
Class 12th Loyola, Jamshedpur C.I.S.C.E. 2010 80.33% Class 10th Loyola, Jamshedpur C.I.S.C.E. 2008 85.85% Work Experience:
Company: Tata Consultancy Services
Duration: July 2014 – April 2015
Client: Southern California Edison, USA
Description: Looking after the IT Support services of the client. Responsibilities Handled:
Shift lead, overseeing day-to-day support operations, assigning tasks.
Analyst, preparing reports, studying current trends of tickets, identifying bottlenecks.
Software Licensing Administrator, liaising with vendor SPOCs/onsite counterparts, procuring software licenses, distributing/installing software via SCCM 2012.
IT Order Fulfillment Team Member, processing hardware requests on SAP ERP.
Queue Manager, distributing tickets to team members via BMC Remedy, connecting with other teams for forwarding of misrouted tickets.
Internships/Training:
Project Title Company/Centre Description Date Technologies/Tools Human Resource
Management
System
CMC, Kolkata Designing and
developing a Web
Application for
efficient
management of
employees.
January, 2013 J2EE, Oracle 10G,
Eclipse Indigo
Online Music Store Orient Info Tech
Pvt. Ltd.
Building a web
Application for
June, 2013 Dot Net, SQL
Server 2008, Visual
downloading or
purchase of songs.
Studio 2010
Oracle Certified
SQL training
Aptech, Kolkata SQL Fundamentals I
Paper
August, 2012 –
November, 2012
Oracle 10G, SQL
Plus
CCNA Course
Coverage
Tata Consultancy
Services (ILP),
Hyderabad
CCNA
Fundamentals
July, 2014 Cisco Packet Tracer
Supply Chain,
Production and
Distribution of
Havells’
Equipments
Havells India Ltd. Understanding
Process Workflows
of different
departments
December, 2012 SAP ERP
Building and
Maintaining the
website of a Music
School
Sangeet-O-Ankan(A
Socio - Cultural
Organization)
Building a website
for a Music Institute
using the Wordpress
Platform, and
writing articles for
the same
June 2014 - Present Wordpress Content
Management
System
IT Proficiency:
Languages: C, Java, SQL, C++
Web Development: J2EE, Dot Net, Wordpress
Databases: Oracle 10G, SQL Server 2008
Tools: Eclipse Mars, Visual Studio 2010, SQL Plus, Cisco Packet Tracer, SCCM 2012 Achievements:
Secured an All India Rank of 750 in GATE 2015(Computer Science).
Master of Music in Classical Guitar - Affiliated to ‘Pracheen Kala Kendra’, Chandigarh.
Bachelors of Music in Tabla - Affiliated to ‘Prayag Sangit Samity’, Allahabad.
Brown-White Belt in Karate - Affiliated to ‘World Shito - Ryu Karate-Do Seishinkai International’. Personal Details:
Date-of-Birth: 28/09/1991
Sex: Male
Languages Known: ENGLISH, HINDI and BENGALI
Declaration: I hereby declare that the information above is true to the best of my knowledge. Soumya Biswas
Date: 20th July, 2015
Place: Jamshedpur