Technologies: Java/J2EE, C, C++, SQL, Dot Net, Networking

RESUME

Name: Soumya Biswas

Address: E/***, Sonari East Layout, Jamshedpur – 831011

Email Id: ******.********@*****.***

Mobile: 833-***-****

Objective: To work in a dynamic, challenging and supportive environment which will help me grow as a professional and thus be an asset to my organization. Education:

Degree College/School Board/University Year of passing Marks/D.G.P.A B.Tech(Information

Technology)

Techno India,

Kolkata

W.B.U.T. 2014 7.73

Class 12th Loyola, Jamshedpur C.I.S.C.E. 2010 80.33% Class 10th Loyola, Jamshedpur C.I.S.C.E. 2008 85.85% Work Experience:

Company: Tata Consultancy Services

Duration: July 2014 – April 2015

Client: Southern California Edison, USA

Description: Looking after the IT Support services of the client. Responsibilities Handled:

Shift lead, overseeing day-to-day support operations, assigning tasks.

Analyst, preparing reports, studying current trends of tickets, identifying bottlenecks.

Software Licensing Administrator, liaising with vendor SPOCs/onsite counterparts, procuring software licenses, distributing/installing software via SCCM 2012.

IT Order Fulfillment Team Member, processing hardware requests on SAP ERP.

Queue Manager, distributing tickets to team members via BMC Remedy, connecting with other teams for forwarding of misrouted tickets.

Internships/Training:

Project Title Company/Centre Description Date Technologies/Tools Human Resource

Management

System

CMC, Kolkata Designing and

developing a Web

Application for

efficient

management of

employees.

January, 2013 J2EE, Oracle 10G,

Eclipse Indigo

Online Music Store Orient Info Tech

Pvt. Ltd.

Building a web

Application for

June, 2013 Dot Net, SQL

Server 2008, Visual

downloading or

purchase of songs.

Studio 2010

Oracle Certified

SQL training

Aptech, Kolkata SQL Fundamentals I

Paper

August, 2012 –

November, 2012

Oracle 10G, SQL

Plus

CCNA Course

Coverage

Tata Consultancy

Services (ILP),

Hyderabad

CCNA

Fundamentals

July, 2014 Cisco Packet Tracer

Supply Chain,

Production and

Distribution of

Havells’

Equipments

Havells India Ltd. Understanding

Process Workflows

of different

departments

December, 2012 SAP ERP

Building and

Maintaining the

website of a Music

School

Sangeet-O-Ankan(A

Socio - Cultural

Organization)

Building a website

for a Music Institute

using the Wordpress

Platform, and

writing articles for

the same

June 2014 - Present Wordpress Content

Management

System

IT Proficiency:

Languages: C, Java, SQL, C++

Web Development: J2EE, Dot Net, Wordpress

Databases: Oracle 10G, SQL Server 2008

Tools: Eclipse Mars, Visual Studio 2010, SQL Plus, Cisco Packet Tracer, SCCM 2012 Achievements:

Secured an All India Rank of 750 in GATE 2015(Computer Science).

Master of Music in Classical Guitar - Affiliated to ‘Pracheen Kala Kendra’, Chandigarh.

Bachelors of Music in Tabla - Affiliated to ‘Prayag Sangit Samity’, Allahabad.

Brown-White Belt in Karate - Affiliated to ‘World Shito - Ryu Karate-Do Seishinkai International’. Personal Details:

Date-of-Birth: 28/09/1991

Sex: Male

Languages Known: ENGLISH, HINDI and BENGALI

Declaration: I hereby declare that the information above is true to the best of my knowledge. Soumya Biswas

Date: 20th July, 2015

Place: Jamshedpur

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