COREY D. CLARK
*******@*****.*** 704-***-****
To utilize my 20 years of experience in the transportation industry, to contribute to the success of a growing company. My experience includes supervising a workforce of 80+ people. I am an effective, hands-on manager who is able to make decisions quickly, often under pressure in a fast paced environment. I have extensive dock operations experience as well as line haul experience. My goals have been to increase company profitability and ensure customer service by encouraging employees to excel.
WORK EXPERIENCE
Central Transport, Charlotte, NC
Activity Center Manager (Operations Manager) * 9\2008 - 4/2010 & 11/2013 - Present
Activity Center Coordinator 3/2008 – 9/2008 & 4/2010 – 6/2012
*Central Transport acquired Vitran Express in 2013, I was re –hired by Central Transport.
Responsible for managing a 186 door break-bulk facility, 600 – 800 daily LTL shipments, 3 supervisors, 20 drivers and dock employees; ensuring compliance of company policy and procedures. Coordinate and plan the movement of freight and drivers to meet deadlines. Train employees and address safety issues as necessary, to maintain a safe working environment. Provide reports to senior management on a daily basis. Coach performance improvement to achieve safety, productivity, and service goals. Follow D.O.T. regulations to make sure that hazardous material shipments are placarded properly.
Key Achievements
Eliminated filler time from dock hours resulting in a 33% increase in dock productivity
Increased on time departures from 42% to 85% through efficient assignment of drivers and equipment and effectively meeting dock cycle deadlines
Vitran Express, Charlotte, NC
Outbound Supervisor 6/2012 – 11/2013
Supervised virtually all outbound operational aspects of 106 door facility including, production, claims prevention and overall quality control. Assigned drivers and equipment to move freight effectively and efficiently. Provided active and timely entry of line haul dispatch information into AS 400 system. Created optimized plans for direct loading from origin to regional hub and communicated plans to Central Dispatch on a daily basis using Microsoft Excel & Microsoft Outlook Provided training, mentoring, and discipline of employees.
Key Achievements
Increased outbound service from 80% to 90% through workload prioritization and direct loading
Increased on time departures 60% to 90% through efficient assignment of drivers and equipment and effectively meeting dock cycle deadlines
CDC Appraisals, Charlotte, NC
Residential Appraiser\Owner 11/2004 – 3/2008
Developed residential property value opinions. Conducted due diligence in market research, data collection and analysis required for valuation opinions. Completed property inspections and prepared appraisal reports for use by clients. Developed new business by performing cold calls, and communicated with customers, to build relationships that resulted in repeat business. Adhered to USPAP guidelines when appraising single family homes, 2 – 4 family income producing properties, and proposed/new construction properties.
Key Achievement
Started and developed a profitable small business from the ground up.
Fed Ex Freight (Formerly Watkins Motor Lines), Charlotte, NC
Operations Supervisor 9/ 2004 – 3/2008
Supervised 30-40 dock employees in a 230 door facility. Coached dock employees to perform proper loading procedures, while maximizing cube utilization in a safe, claim free manner Monitored employee performance to achieve specified goals, administering discipline when appropriate Conducted pre–shift meetings providing education to employees as necessary. Frequently filled in for Operations Manager.
Key Achievements
Developed a plan to distribute break loads to reach a 95% on time close percentage.
Compiled actual performance data and created a daily report that provided employees daily feedback
resulting in a 10% increase in dock productivity.
Appraisal Associates, Charlotte, NC
Appraisal Trainee 6/2001 – 9/2004
Learned to collect data and perform real estate market research. Learned to complete property inspections and to prepare appraisal reports following USPAP guidelines. Completed appraisals on various types of residential property.
Key Achievements
Amassed enough experience to qualify for the N.C. State Appraisal Certification exam.
Yellow Freight Systems, Charlotte NC
Operations Supervisor 7/1997 – 9/2004
EDUCATION & CERTIFICATIONS
University of North Carolina at Charlotte – B. S. Business Administration 1994
North Carolina Certified Real Estate Appraiser – A6192, Charlotte, NC 2006 – Present
North Carolina Licensed Real Estate Appraiser – A5603, Charlotte, NC 2004 - 2006
North Carolina Real Estate Appraiser Trainee – T1773, Charlotte, NC 1999 - 2004
North Carolina Real Estate Broker, Charlotte, NC 2002 - Present